Community Chat

last person joined: 12 hours ago 

A space for discussion around the Community site and programs.

Twitter Mania: Maintain Mentions, Monitor Users, Respond in Real-Time

By Andrew Campbell posted 09-08-2021 21:22

  

Let’s face it, your teams can do more with their time than monitor Twitter. So why not set alerts for Twitter mentions and automate responses?


Monitor and react to mentions on Twitter and respond to Tweets. Free your marketing team to respond to non-standard needs or potential customer satisfaction issues to prevent any brand damage. 

Customers want fast responses and even faster resolution. Automation can help direct mentions that require customer service or technical support. Blue Prism can help you sort and direct queries to the appropriate teams. This can accelerate contact and resolution, thereby increasing customer satisfaction and brand loyalty. Automating Twitter monitoring could also include enhanced search by: Tweet, Twitter user or specific company/user mentions. 

Unleashing tremendous power with Twitter and Blue Prism is just a few clicks away. Discover Twitter-compatible Connectors you can download directly from Blue Prism Digital Exchange.  

 

0 comments
3 views

Recommended For You

This content has been recommended for you based on your profile information (e.g. no. of digital workers & experience)

Please update your profile information to view recommended content

Write for us!

If you'd like to contribute to a blog post, we'd love to hear from you.
If you have an idea for an article, send the Community team a message.

Welcome to Community Chat!

A space for non-technical chat, tips for using the Community, and news from the Blue Prism Community Team.

This is not a Community for technical or Product related discussion. For a list of available communities, please visit our site map.

Introduce YourselfCommunity Quick TipsWomen in RPA