Blue Prism Product

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This community covers the core Blue Prism product.

  • 1.  Resouce PC connection lost

    Posted 05-09-2019 22:34
    Hi, I have recently discovered a issue with my Blue Prism run time resources. I have Blue Prism application server installed on machine A. Blue Prism Database installed on machine B. Blue Prism run time resource and login agent on machine C,D, E. Everything is working properly, except every Thursday morning I will find my run time resource connection is lost. When I go into those machines, open up task manager and it shows the machine has been up and running for days, nothing suspicious there. It seems the resource-pc program quit in the middle of the night for no reason... If the resource pc is running properly, we can see it has an icon, see attached. If the connection is lost, I go into the machine this icon is no showing. Meaning the BP resource pc program is not running. Does anyone ever have the same problem? Is there a fix for this? Thanks!

  • 2.  The resource pc should not…

    Posted 05-09-2019 23:07
    The resource pc should not shut down for no reason. Try looking in the event log of the machine (and on the app server) for clues. Also ask around IT whether any new maintenance activities now take place on Wednesday evening and Thursday morning.

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Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

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Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

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