Blue Prism Product

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This community covers the core Blue Prism product.

  • 1.  Java Web Start application. Struggling to interlock with multiple window layers.

    Posted 11-17-2016 17:57
    Hello Team, I'm trying to automate a Java Web Start application (ISAT) by attach and targeting jp2launcher process. All elements were mapped with BP v4. I have now migrated to BP v5. Automation works fine at login stage and it also works good with subsequent window opened, based on different transactions they can be up to 4 layers (all belonging to same process jp2launcher), including information popups. The odd thing is that I'm no longer able to interlock with 3rd layer's elements nor spy them again in order to recapture them as I got a SPY error popup: There was an error during the spying operation. System.ApplicationException: Exception getting Java Identfier KeyBindings Exception: Index was outside the bounds of the array. at BluePrism.AMI.clsAMI.Spy(clsElementTypeInfo& elementType, List`1& identifiers) at Automate.frmIntegrationAssistant.HandleSpyOrLaunchClick(Object sender, EventArgs e) What I'm doing wrong? Is there something I can do to make Application Modeler (and Blueprism app) responsive again? Thanks in advance - Domenico


  • 2.  This could be a 32bit/64bit

    Posted 11-23-2016 17:21
    This could be a 32bit/64bit issue. Have you installed the same 32/64 bit version of v5 as you had previously used for v4? Have you tried experimenting with the Application Modeller modes within Blue Prism?


  • 3.  Hello, Denis,

    Posted 12-01-2016 14:30
    Hello, Denis, no changes were done to JREs during migration from v4 to v5. It was apparently a matter of aligning application modeller version to 32 bit. What I'm wondering is why with version 4 I didn't get this issue.


  • 4.  I am facing the same issue

    Posted 12-21-2016 17:10
    I am facing the same issue while spying a pop-up generated by a java script. I ended up using surface automation and the results are not accurate


  • 5.  Regarding the comment about

    Posted 12-23-2016 20:03
    Regarding the comment about Surface Automation. If correctly implemented Surface Automation should always be robust and accurate - If you are finding otherwise I recommend contacting an experienced lead developer or Blue Prism DEM for assistance.


Welcome to the Blue Prism Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

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Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

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