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Image Region -- Cannot find region identified as an image

  • 1.  Image Region -- Cannot find region identified as an image

    Posted 06-04-2019 20:05
    Hi there,

    I am currently working through the Beginners Surface Automation guide. On "Exercise 1.1.2 Search Padding", the guide instructs the user to use the Application Modeller to create a region of an image with the text "OK". The instructions then direct you to use a slightly different image with the same text, "OK". The guide says that due to the search padding created when the region is set, the Highlight of the region should still work, however, it does not for me.

    Even after I direct BP to search anywhere on the image for the "OK" box, I always receive the same error,"Error - Highlighting results - Cannot find region identified as an image".

    Has anyone else experienced this issue with Application Modeller? Care to help troubleshoot?

    Thanks!

    Ty Allred

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    Ty Allred
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  • 2.  RE: Image Region -- Cannot find region identified as an image

    Posted 06-24-2019 16:30
    Hello Ty, 


    When completing the exercise, please ensure the following settings are in place for your "Region 1" – Element as shown below. You can increase the padding as you see fit. 

    When testing the Search Padded exercise:

    • Ensure the following new image is selected
    • You have the same "Region 1" Element highlighted in the modeler (i suspect your issue is because you have a different region selected)
    • Then select Highlight.


    Results after Highlighted is selected should look like this:

     
    Hopefully this helps!



    ------------------------------
    David Flores
    Sr. Product Consultant
    Blue Prism
    America/Chicago
    ------------------------------



  • 3.  RE: Image Region -- Cannot find region identified as an image

    Posted 12-17-2019 20:15
    @David Flores,

    Have you have any chance to take a look at my response? I have ensured my region settings match your's and my issue is persisting.

    Would love some additional support.

    Thanks!

    Ty​​

    ------------------------------
    Ty Allred
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  • 4.  RE: Image Region -- Cannot find region identified as an image

    Posted 07-21-2020 10:19
    Hey David,

    thanks for the answer. That does help. However after I used this solution for PDEF OCR reading, I did realize that the value being read is kind of different from the actual value on the PDF.

    For reference, this is the actual value on the PDF (check out the value against the subscription amount field):

    Whereas, after reading it with Blue Prism, this is how it's being read and stored:
    The value is being read incorrectly from the actual value
    Something tells me this isn't associated with the current problem at hand, but something related to the zoom levels.

    Is this the wrong place to post this question or should I start a new thread for the same?

    Thanks,
    Praveen


    ------------------------------
    Praveen Menon
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  • 5.  RE: Image Region -- Cannot find region identified as an image

    Posted 07-29-2020 00:51
    Hello Praveen, 

    My apologies for the late reply and YES, you should start a new thread for your issue as it is a different than what was addressed in this thread. As you are aware, the accuracy rate for these types of OCR readers vary and your solution should account for this in some ways. However, with that being said, please create another thread and tag me in it and i will see if there is anything i can up with to assist in this area. One idea would be to use a different version of tesseract, there was one instance where the older version of tesseract eng.train data worked better than the new version in some cases.

    ------------------------------
    Regards,

    David Flores
    Sr. Product Consultant
    blue prism
    ------------------------------



  • 6.  RE: Image Region -- Cannot find region identified as an image

    Posted 12-10-2019 14:09
    Hello Ty - Did David's response help?

    Best,

    ------------------------------
    Adam Binder
    Head of Professional Services, Americas
    Blue Prism
    America/Chicago
    ------------------------------



  • 7.  RE: Image Region -- Cannot find region identified as an image

    Posted 12-10-2019 21:19
    Hi Adam,

    Would request BP to look into option to close the thread once an answer is selected as recommended answers.
    Also would request all thread creators, to please share feedback on the responses and let us know if any solution worked for you by clicking on "Recommend" button.

    ------------------------------
    Vivek Goel
    RPA Architect
    Asia/Singapore
    +6594554364
    https://www.rpatools.com/
    "If you like this post, please press the "Recommend" Button.
    ------------------------------



  • 8.  RE: Image Region -- Cannot find region identified as an image

    Posted 12-13-2019 12:34
    Hi Vivek,

    Thank you for the suggestion! I would recommend you submit this an idea on our ideas portal, under the "Community" category. Our community team reviews all ideas and moves them along a set of stages, making it easier for everyone to track where we are in the lifecycle of that idea and the viability of getting it implemented on the communities site.

    If you do decide to create an idea, please leave a comment on this thread with a link to it, so other users who may be interested in the enhancement can vote it up or leave a comment. 

    Thank you!
    Melanie

    ------------------------------
    Melanie Giuliani
    Online Community Manager
    Blue Prism
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  • 9.  RE: Image Region -- Cannot find region identified as an image

    Posted 12-11-2019 15:30
      |   view attached
    Hey @Adam Binder
    ​​​​
    I appreciate David's response but my issue is still persisting.

    See image:


    ------------------------------
    Ty Allred
    ------------------------------



  • 10.  RE: Image Region -- Cannot find region identified as an image

    Posted 12-25-2019 22:53
    Hello Ty, 
    Sorry for the delay in my response. Have you tried maximizing the padding in the regions settings? Try this and see if the new image is able to be spied. If its not recognized then send me your region settings and spying attributes and I will take a look and see if there is anything i can see to help. 


    ------------------------------
    Regards,

    David Flores
    Sr. Product Consultant
    blue prism
    ------------------------------



  • 11.  RE: Image Region -- Cannot find region identified as an image

    Posted 12-31-2019 08:54
    Possible suggestions:

    • Is font smoothing/cleartype turned off?
    • Keep your image region as small as possible - I recommend you ignore the entire button, instead just get your image to be really tight around the word OK.  Smaller image regions is more efficient and leaves less room for changes.
    • If you ever find something you have identified using Image Recognition techniques is not being found,  it must mean the image stored is different to how the application now looks.  Compare images of before (in region editor) and after (the application now) to see what has changed.  You can zoom into both to look for individual pixel differences.


    ------------------------------
    Denis Dennehy
    Head of Customer Success, EMEA
    Blue Prism Ltd
    Europe/London
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  • 12.  RE: Image Region -- Cannot find region identified as an image

    Posted 07-31-2020 04:14
    hi Ty,
    see David's image, once you click spy, then, 
    1, spy a region, 
    2, click on 'Select'
    3, use mouse select OK area, 
    4, click OK, 
    5, back to app modeler, click highlight, OK could be highlighted.



    ------------------------------
    xu sophie
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  • 13.  RE: Image Region -- Cannot find region identified as an image

    Posted 08-12-2020 11:32
    Hello,

    Was this issue ever solved? I have the same exact problem! Everything looks like @David Flores screenshots, but still doesn't work!

    Regards,
    Vanda​

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    Vanda Almeida
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  • 14.  RE: Image Region -- Cannot find region identified as an image

    Posted 08-13-2020 16:46
    Hello @Vanda Almeida

    Have you tried the other recommedations from this thread? Denis Dennehy had some good recommedations as well. 

    If you're still having issue, please provide your screen shots and maybe we can see something else from them.



    ------------------------------
    Regards,

    David Flores
    Sr. Product Consultant
    blue prism
    ------------------------------



  • 15.  RE: Image Region -- Cannot find region identified as an image

    Posted 29 days ago
    Hi @David Flores​,

    I am struggling with this exercise as well and the above instructions provided by all participants did not help to fix my problem.

    Error: Error - Highlighting results - Cannot find region identified as an image.

    Statement: I am able to highlight the Ok button only for the image which I firstly spied, regardless of the Region Position I define.

    What I have:
    I have font smoothing disabled.
    I launched the Image Loader application and attached the Object to it.
    On Application Modeler, with Region mode I've spied the whole Exercise 1.
    1.2a.png image and then selected a region around the Ok button (with its borders - but I also tried to spy the Ok part only and the result is the same).
    My Region Position is Anywhere.
    When highlighting, the Exercise 1.1.2a.png image works, but when highlighting other images, for example Exercise 1.1.1.png, it does not work.

    Region Editor:

    Parent Region:

    Region 1 (Ok button with its borders):



    ------------------------------
    Daniel da Silva Almeida
    RPA Enginner
    Tieto RPA Ostrava
    Europe/Prague
    ------------------------------