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❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

  • 1.  ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-11-2021 23:12
    Hi Community! 

    We're excited to offer you a new way to engage with Blue Prism product experts in real time! On March 30th at 8-9am CT, our experts will be available right here in the Blue Prism Product community for a live Ask Me Anything session where they will answer your questions about Benefits, Visualizations and Reporting.  

    So, how does it work?
    1) Enter any questions you have on the topic into the comments below
    2) Tune back here on March 30th at 8am CT
    3) Our experts will answer any questions that have been left here ahead of time, and will be on standby to answer any new questions that come in live during the 1 hour long session

    *Please note: during this session we will not be able to provide answers around when new functionality may be incorporated into the product. However, we can provide clarity into extracting benefits, sharing the benefits, reporting, and analyzing the MI.

    Want to download this event to your calendar as a reminder to tune back on the day of? RSVP or click "Download to Your Calendar" in the event here: Ask Me Anything - Benefits, Visualization and Reporting 

    So, do you have any questions on Benefits, Visualizations and Reporting in the Blue Prism product? Why not post below - now's the time to ask anything!


  • 2.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-22-2021 01:07

    Hello,

    Thank you for organising a new way for us to ask questions.
    I have a question about the tiles on my dashboard.
    There is too little choice of tiles and data sources available, so I can't see the information I want to see on my dashboard.
    One of the tiles I want to use is :

    • Are there any processes that have been "Pending" or "Warning" for more than a certain amount of time (e.g.1 hour) ?

    Is there any way to make the tiles available that I want to use (e.g. by downloading them from DX) ?

    ------------------------------
    Mitsuko
    Asia/Tokyo
    ------------------------------



  • 3.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-30-2021 14:41
    Hi Mitsuko, 

    Thank you for your question.

    In the analytics space within Blue Prism you can customize your dashboard tiles and add new ones. You can also create customize tiles by creating SQL stored procedures that provides the data used by the tile. Please see below for useful links that explains how to navigate the Analytics space, use SQL Stored Procedures and how to set the right permissions to be able to do it. 

    I hope that helps!

    ------------------------------
    Synne Gustavson
    ------------------------------



  • 4.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-22-2021 16:23
    Related to reporting, what is Blue Prism's recommendation for a long term reporting solution of the work performed by the platform?

    Our organization has implemented a solution which is currently preventing us from performing the Database Maintenance suggested by support, to resolve ongoing performance issues.  

    The organization's current reporting-source-of-truth is a copy of the production database, which is copied nightly and used from a secondary DB instance to feed BI tools.  This is less than ideal for a number of reasons.

    What does Blue Prism suggest, for being able to represent the value delivered by work items, long term?

    Thanks!

    ------------------------------
    Jesse Jenken
    ------------------------------



  • 5.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-30-2021 14:24
    Hi Jesse thanks for your question!

    Blue Prism has several reporting options available to help you and your organisation represent the value delivered by work items, these include:

    I hope this helps!

    Will


    ------------------------------
    Will Hughes
    CoE Discovery Lead
    Blue Prism
    Europe/London
    ------------------------------



  • 6.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-22-2021 21:28
    Hello,

    thanks for arranging for this as this definitely helps to manage expectations from new releases :).
    1. Do you plan to prepare some web based reports which can be accessed by any user within an organization?
    2. Do you plan to give business users without access to Blue Prism thick client to define/design their own reports again through some web interface?

    ------------------------------
    Zdeněk Kabátek
    Head of Professional Services
    NEOOPS
    http://www.neoops.com/
    Europe/Prague
    ------------------------------



  • 7.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-30-2021 14:19
    Hi Zdeněk,

    A web based control room and increased analytics in the native enterprise product is certainly in the minds of our product team, and on their roadmap. I've let them know about your question, so hopefully you can get a more detailed follow up as I can't speak for their roadmap timelines. 

    An immediate solution if you are servicing customers could be to suggest them to Blue Prism Cloud and their Hub offering, it does offer enhanced capabilities to the native product.

    You could also look at data gateways or logging utilities if you wanted to use a third party software to achieve this; for example internally we been using Splunk since 6.4 to provide insights into business critical processes for our business users. 

    I hope this can be of help,

    James

    ------------------------------
    James McLintock Design Authority
    Process Analyst and Developer
    Blue Prism
    Europe/London
    ------------------------------



  • 8.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-23-2021 09:54
    Hello,

    Thanks for the opportunity. I have few questions though.

    1. When the browser mode will work as it is working like HTML mode. if it's an enterprise tool why those options "Use fixed browser extension port". It should work seamlessly without choosing any other option as it's happening for other tool. I means if I am not selecting the fixed browser extension why it's throwing error "127.0.0.1 with append URL". Because it's no meaning of giving option to do testing without fixed port.

    2. When we expect the browser based control room also the modified UI in Blue prism.

    ------------------------------
    Amlan Sahoo
    RPA Consultant
    Equinix
    ------------------------------



  • 9.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-30-2021 14:49
    Hi @Amlan Sahoo,

    As this is a roadmap-related question, we're unable to answer this live during this session. I've sent your question over to Product Management, and hope to have an answer to your question soon! Once I receive a response, I will post it here. 

    Thank you,
    Melanie

    ------------------------------
    Melanie Giuliani
    Online Community Manager
    Blue Prism
    ------------------------------



  • 10.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-24-2021 05:22
    Hello,

    Thanks for providing this opportunity. I have a question:

    1) Is there a plan to rollout support for different browsers like Chrome/Edge/Firefox in version 6.2. or earlier? I got to know that there were couple of bugs for internet explorer got fixed in v6.6 but not replicated to v6.2. With that we are facing lot of trouble in spying specially SalesForce. So wanted to confirm if critical bugs should be fixed in all version is a plan or not.

    Thanks,
    Sharmil


    ------------------------------
    Sharmil Shah
    ------------------------------



  • 11.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-30-2021 14:27
    Hi Sharmil,

    Browsers and Blue Prism is always at the forefront of many of our developers minds; both RPA developers and our product developers internally. In regards to rolling out backwards compatible support, that's one for our Product Managers who will be made aware of your questions.

    My immediate question back would be though - why are you using the UI? We have an extensive suite of connectors for SalesForce on the DX - find them here. Internally, we use SalesForces and with the API and their query language we are yet to find something we couldn't automate utilizing it. 

    Let me know,

    James

    ------------------------------
    James McLintock Design Authority
    Process Analyst and Developer
    Blue Prism
    Europe/London
    ------------------------------



  • 12.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-30-2021 14:38
    Thank you @James McLintock for looking into this. I had explored DX but these seems to be paid versions. I am unable to download it. Is there something I am missing?​

    ------------------------------
    Sharmil Shah
    ------------------------------



  • 13.  RE: ❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

    Posted 03-30-2021 14:55
    That's unfortunate Sharmil, let me speak internally to determine if we can share some our internal team assets. 

    If you don't hear back, prompt me in 24hrs!

    Thanks!

    James

    ------------------------------
    James McLintock Design Authority
    Process Analyst and Developer
    Blue Prism
    Europe/London
    ------------------------------