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This community covers the core Blue Prism RPA product.

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  • 1.  Issue in MSFT Jan. 11 patches breaking BP SSO authentication

    Posted 01-12-2022 19:17
    No replies, thread closed.

    We are aware that after applying the latest Microsoft Windows security update/patch for 'CVE-2022-21907,' which was released on January 11th, 2022, customers using Blue Prism with Windows Authentication have reported that Blue Prism Interactive Clients/Runtimes are triggering an additional prompt for credentials; however, when these credentials are entered, it is resulting in the below error:

    • Windows Authentication connection modes: 'SOAP security negotiation with 'http://XXXXXXXX:8199/bpserver' for target 'http://XXXXXXXXX:8199/bpserver' failed. See inner exception for more details. ---> System.ComponentModel.Win32Exception: Either the client credential was invalid or there was an error collecting the client credentials by the SSP'

    While the issue looks to be impacting customers using the 'Windows Authentication' connections to the Application Server on BP v6.3.0 through v6.10.4 and BP v7.0.1, further investigation is still underway to test all versions of Blue Prism.  Therefore, this information could change. We are actively investigating this with our Product/Development teams with an urgent priority.  

    Please refer to this KB Article for more information.  For any follow-up questions, please open a Support ticket.

    Mohammed Ali
    Head of Customer Support (Americas)
    Blue Prism

  • 2.  RE: Issue in MSFT Jan. 11 patches breaking BP SSO authentication
    Best Answer

    Posted 01-20-2022 09:32
    No replies, thread closed.
    An update regarding the latest Microsoft Windows security update/patch for 'CVE-2022-21907' (11-Jan 2022).

    Blue Prism has released a solution/fix for this issue and is detailed in the following KB article on our Support Portal: 

    We highly encourage that you speak to your IT team for assistance in applying this fix/solution, and that you first test this solution in a non-production environment. 

    The latest article update provides details about the issue, investigation and solution.  Please also check the additional information in the article after solution section, including guidance for customers with complex environments. 

    Paul Anderson
    Blue Prism

Welcome to the Blue Prism RPA Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

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Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

A combination of RPA with expanded cognitive and AI capabilities, Blue Prism is different than other automation technology on the market. With one Blue Prism license, you gain instant access to an already AI equipped digital workforce, along with the tools you need to build and delegate automations. Click here for more information on Blue Prism and Intelligent Automation.
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Blue Prism RPA can be downloaded from our customer portal. If you would like to consume or download any material it is necessary to create an account on the Portal. Once you have registered, you can access the download options for Blue Prism here.
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