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Blue Prism thinks HOST Application is still running.

  • 1.  Blue Prism thinks HOST Application is still running.

    Posted 11-23-2020 05:55

    When I encounter a System Exception in my Process I try to restart the application and try again. But when I try to do that I get the following error message:

    23.11.2020 11:45:06 ACTION: 'Start HOST' Process: 'Bestandsübertragung revamp' Subsheet: 'Start Host & Login' ERROR: Internal : Failed to perform step 1 in Navigate Stage 'Host starten' on page 'Launch' - Application already launched

    I exit the host applicattion by global send key actions. i disconnect the application from the server and then go to file tab and choose exit ...

    How can I get blueprism to realize that the application is closed at this point ? So that a restart does not throw the error ?



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    Marco Matuttis
    Robot Process Automation Developer
    INTER Krankenversicherung AG
    Mannheim
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  • 2.  RE: Blue Prism thinks HOST Application is still running.

    Posted 11-23-2020 08:05
    Hi Macro,

    You can use kill process action from utility Environment to kill the application and use process exist action from utility general to validate that process exist or not.

    I hope it will help.

    Thanks
    Nilesh

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    Nilesh Jadhav
    Senior RPA Specialist
    ADP
    India
    ------------------------------



  • 3.  RE: Blue Prism thinks HOST Application is still running.

    Posted 11-23-2020 09:23

    Unfortunately that does not work for me. When I just kill the process this way the programm will not start. It needs to be properly shut down with a disconnect first. Otherwise it will not start. 



    ------------------------------
    Marco Matuttis
    Robot Process Automation Developer
    INTER Krankenversicherung AG
    Mannheim
    ------------------------------



  • 4.  RE: Blue Prism thinks HOST Application is still running.

    Posted 11-23-2020 12:40
    Sometimes when a process is closed externally (ie, not through a Terminate stage), it takes a few seconds for Blue Prism to recognize that it has been closed. I'd suggest trying to use a Terminate stage after shutting the application down properly, and see if that helps, otherwise wait for a few seconds.

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    Nicholas Zejdlik
    RPA Developer
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  • 5.  RE: Blue Prism thinks HOST Application is still running.

    Posted 11-23-2020 12:47
    Are you launching that application from citrix web page ?

    ------------------------------
    Nilesh Jadhav
    Senior RPA Specialist
    ADP
    India
    ------------------------------



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