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Warning State - Control Room

  • 1.  Warning State - Control Room

    Posted 08-13-2020 10:07
    Hi All - Assuming a worker is in Warning state, is it possible in Blue Prism to get the 'status' of the worker? Is there any utility through which we can get the status or do we have to access the database? I'm sure a lot of you have come across this scenario and have you tried any techniques to maybe terminate the worker or get it back to a normal state? 

    Thanks in advance!

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    Maneesh Vemula
    Philadelphia
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  • 2.  RE: Warning State - Control Room

    Posted 08-13-2020 12:06
    Edited by PS Support 08-13-2020 12:07


  • 3.  RE: Warning State - Control Room

    Posted 08-13-2020 12:09
    Hi Maneesh,

    The warning state in the control room that you are referring to indicates that a process has remained on the same stage beyond a set amount of time. You can configure or disable this session warning time in the systems settings under System Wide Settings > General. I think the default is 5 minutes.

    What do you mean by status? One option to check out would be Resource PC commands:
    https://bpdocs.blueprism.com/bp-6-8/en-us/helpResourcePCCommands.htm

    The availability command will return the availability level of the resource (none, background, foreground, exclusive), and busy will return a yes or no if there are any sessions pending or running.

    Another option is to configure process alerts (pending, running, complete, stopped, stage, fail) and/or schedule and task alerts (started, completed, terminated). There are a few different notification methods in the UI for these alerts, or you could use the /alerts command.
    More info on process alerts here: https://bpdocs.blueprism.com/bp-6-8/en-us/helpProcessAlerts.htm

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    Patrick Aucoin
    Senior Product Consultant
    Blue Prism
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