Blue Prism Product

 View Only
last person joined: 22 hours ago 

This community covers the core Blue Prism product.

  • 1.  connection lost

    Posted 11-02-2020 18:24
    ​Hi Blueprism My robot user can not connect to the production environment (W10-RPAPROD-01.pensam.dk) saying connection lost.


    But I can with my own username log into the virtual machine (W10-RPAPROD-01.pensam.dk) and see it is running fine.

    I don't have the password to the robot user to the production environment. (setup security)

    What could it be.

    Greetings


    ------------------------------
    Kristian Holm
    RPA programmer
    PenSam (Pension Company)
    Copenhagen Denmark
    ------------------------------


  • 2.  RE: connection lost

    Posted 11-03-2020 05:47
    Hi Kristian,

    I suspect, possibly the Resource PC consoles may not running on the workstation W10-RPAPROD-01 already.
    When you login manually on the workstation, the startup script might be kick-starting the Resource PC consoles.
    Therefore, can you please confirm the Resource PC consoles (automate.exe) running already on the target workstation?
    You may need to run Windows native command with the assistance of the IT team to examine the status of the process remotely.
    Example: tasklist.exe /FI "imagename eq automate.exe" /v /s W10-RPAPROD-01

    ------------------------------
    Jega Avinasinathan
    Customer Support Engineer
    Blue Prism
    ------------------------------



Welcome to the Blue Prism Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

Product PageKnowledge BaseBlue Prism Training Offering

FAQs

Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

A combination of RPA with expanded cognitive and AI capabilities, Blue Prism is different than other automation technology on the market. With one Blue Prism license, you gain instant access to an already AI equipped digital workforce, along with the tools you need to build and delegate automations. Click here for more information on Blue Prism and Intelligent Automation.
To learn more about how Blue Prism can help your organization and how much it will cost to get started, please Contact our Sales department.
Blue Prism can be downloaded from our customer portal. If you would like to consume or download any material it is necessary to create an account on the Portal. Once you have registered, you can access the download options for Blue Prism here.
Yes! Installed on your own machine and supported by our training materials and product documentation, you can use all the features of the full enterprise product for free with our Blue Prism Trial – giving you the opportunity to learn the basics before moving to a full production implementation. Click here for more information and to download the trial.
Yes! You can access our known issue list for Blue Prism from our Support Portal.
Regardless of your industry, Blue Prism’s Digital Workforce can adhere to strict governance and compliance standards without limiting productivity. Click here for more information on how your industry can benefit from Blue Prism.