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  • 1.  Error while creating excel sheet in shared drive

    Posted 07-24-2020 19:00
    I have a process where in i create excel sheet to update the details .The same process working fine in UAT but in Production its creating temp file in shared drive folder and terminating.

    Have checked the code couldnot fine any issue in it.

    Can anyone help on this

    Associate Consultant
    Capgemini India Pvt Ltd

  • 2.  RE: Error while creating excel sheet in shared drive

    Posted 07-27-2020 00:24
    Hi There,

    I suggest checking the differences between UAT and Production such as Excel version plugin and user permission and privilege.

    If your code works with the DEV/UAT environment, and it does not work in Production, it usually environmental and permission issues.
    Check the event logs and session logs.

    Hossein Azimi
    Customer Support Engineer, APAC
    Blue Prism
    Sydney NSW

  • 3.  RE: Error while creating excel sheet in shared drive

    Posted 07-31-2020 21:25
    Hi - check if there is another process trying to access the same file? You could have some concurrency issues where 2 processes are trying to access the same resource. Make sure you add some exception handling for these cases to include extra resiliency.

    Alexander Marlowe
    Blue Prism
    Blue Prism

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