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Access Right Issues

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  • 1.  Access Right Issues

    Posted 25 days ago
    Edited by Prathyusha Melapindi 23 days ago

    Hello,

    Any one Observed issue with access Right for user Profiles in Blue Prism, Access right for the group is greyed out and unchecked, User roles looks all good but developers are unable to view their objects folders. looking for some ideas and suggestions to resolve this issue.


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    Prathyusha Melapindi
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  • 2.  RE: Access Right Issues

    Posted 25 days ago
    Hi, 
    Can you check that the Blue Prism license valid? Often when these options appear disabled, it is because the license has expired.

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    Patrick Aucoin
    Senior Product Consultant
    Blue Prism
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  • 3.  RE: Access Right Issues

    Posted 24 days ago
    Hello Patrick,

    The license file looks good too. Any other reason for this issue to occur?

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    Prathyusha Melapindi
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  • 4.  RE: Access Right Issues

    Posted 24 days ago
    Hi,

    Can you check access level? as per image its showing restricted.

    Thanks




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    Nilesh Jadhav
    Senior RPA Specialist
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  • 5.  RE: Access Right Issues

    Posted 24 days ago
    Hello Nilesh,

    How do we change the access level here since everything is greyed out?

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    Prathyusha Melapindi
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  • 6.  RE: Access Right Issues

    Posted 24 days ago
    Hi Prathyusha ,

    Sorry for late response.

    Please login with Admin so you will get full access to change the user level access.

    Do let me know outcome.

    Thanks
    Nilesh

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    Nilesh Jadhav
    Senior RPA Specialist
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  • 7.  RE: Access Right Issues
    Best Answer

    Posted 24 days ago

    You might want to check whether the user you are logged in as belongs to a role that has the permission: "Manage Business Object Access Rights".




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    James Man
    Professional Services
    Blue Prism
    Asia/Hong_Kong
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