Blue Prism Product

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This community covers the core Blue Prism product.

  • 1.  Microsoft Edge - browser extension was not detected

    Posted 06-30-2021 14:45

    I am working on one of the automation process to automate a browser based application using Edge. I am getting following error message while launching the application:

    Internal : Failed to perform step 1 in Navigate Stage 'Launch' on page 'Launch_CLIC' - The browser extension was not detected, please check that it has been installed and enabled. For more information, see the browser extension user guide.


    BP Version : 6.10.1

    BP Extension: Blue Prism 6.10.1 Browser extension
    Microsoft Edge Browser: 91.0.864.59 (64 bit). 

    Devendra Kumar Prajapati
    Tech Lead

  • 2.  RE: Microsoft Edge - browser extension was not detected

    Posted 06-30-2021 16:26
    Hey Devendra,

    This is known issue with 6.10.1
    Refer another similar link for more details and workaround.


    Manish Kumar

  • 3.  RE: Microsoft Edge - browser extension was not detected

    Posted 07-06-2021 00:31

    Hello Devendra

    Have you checked if the extension has been installed and enabled? Sometimes, we have seen this error coming when the extension has been installed but not enabled. Also, can you check if restarting the Runtime Resource (before running the process) has got any effect on the error being observed? 

    Karan Sareen
    Solution Support Engineer

Welcome to the Blue Prism Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

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Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

A combination of RPA with expanded cognitive and AI capabilities, Blue Prism is different than other automation technology on the market. With one Blue Prism license, you gain instant access to an already AI equipped digital workforce, along with the tools you need to build and delegate automations. Click here for more information on Blue Prism and Intelligent Automation.
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