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Database upgrade Failed 6.2.1 -> 6.10.2

  • 1.  Database upgrade Failed 6.2.1 -> 6.10.2

    Posted 08-30-2021 15:58
    Howdy folks

    Having some problems with upgrading the database from version 6.2.1 to 6.10.2

    getting this error: 

    Checked the generated script and the relevant stage seems to be:

    exec('INSERT INTO BPADBVersion(dbversion, scriptrundate, scriptname, [description], timezoneoffset) VALUES(''285'', GETUTCDATE(), ''db_upgradeR285.sql'', ''Performance enhancements'', 0); ')

    Although im not sure here. 

    Anybody had similar issues or hav any ideas how to deal with this?

    Any help is appreciated:)

    Eirik Sandberg



    ------------------------------
    Eirik Ferdinand Sandberg
    Associate
    Differ Strategy Consulting
    Europe/Oslo
    ------------------------------


  • 2.  RE: Database upgrade Failed 6.2.1 -> 6.10.2

    Posted 08-30-2021 18:23
    Hi Eirik,

    This looks to potentially require a bit more investigation than we could perform in a Community post, but we'd be happy to help troubleshoot this with you via a Support ticket. I would recommend you create a new ticket with the above details and the exception information/screenshot, along with the required info outlined in our KB, "What information should I provide when reporting Database errors?".

    ------------------------------
    Steve Boggs
    Senior Software Support Engineer
    Blue Prism
    Austin, TX
    ------------------------------



  • 3.  RE: Database upgrade Failed 6.2.1 -> 6.10.2

    Posted 08-31-2021 08:49
    Hi Eirik,

    usually this kind of issue comes when you are trying to upgrade to a latest version skipping versions in between. though 6.2.1 is not listed among invalid upgrade paths while updating to 6.10.2. you can try upgrading databse to 6.4 before upgrading to 6.10.2

    ------------------------------
    Jerin Jose
    Technical Product Owner
    EY
    Asia/Kolkata
    *"If you find this post helpful mark it as best answer, .*
    ------------------------------



  • 4.  RE: Database upgrade Failed 6.2.1 -> 6.10.2

    Posted 28 days ago
    Our problem was that our insatlled version of supervisor had not been properly uninstalled at the server and had left a trigger in one of the tables. Disabled the tigger and i worked fine:)

    ------------------------------
    Eirik Ferdinand Sandberg
    Associate
    Differ Strategy Consulting
    Europe/Oslo
    ------------------------------



  • 5.  RE: Database upgrade Failed 6.2.1 -> 6.10.2

    Posted 28 days ago
    Hi Eirik

    Is that RPA Supervisor product which added triggers to BP database?

    Regards
    Pritam

    ------------------------------
    Pritam Poojari
    Solution Architect
    Capgemini
    Europe/London
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