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Surface issue with Chrome

  • 1.  Surface issue with Chrome

    Posted 10-22-2019 07:17
    I have an issue with surface in Google Chrome. It is unable to find any region if I have not manually connected via Viewer tool to exact VDI to see how it works. With other systems this issue does not repeat itself (Only Chrome related).
    Are there some specific set-ups for Chrome that might not been added while installing it and are not allowing BluePrism to be fully functional?

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    Rolands Eglitis
    Analyst/RPA developer
    AS SEB banka
    Europe/Riga
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  • 2.  RE: Surface issue with Chrome

    Posted 08-10-2020 00:17

    Hello Rolands, 

    Here are a few KB articles that may prove helpful to review and ensure your Chrome browser is configured properly.

    http://portal.blueprism.com/customer-support/support-center#/path/1303085442

    http://portal.blueprism.com/customer-support/support-center#/path/1301422882

    http://portal.blueprism.com/customer-support/support-center#/path/1303017642

     



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    Regards,

    David Flores
    Sr. Product Consultant
    blue prism
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