Blue Prism Product

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This community covers the core Blue Prism RPA product.

  • 1.  RE- Activation Key Error

    Posted 07-21-2020 11:38
      |   view attached
    Hello,
    Greetings!!!
    Please find the attached error message about the activation of Blueprism.
    I installed yesterday was working. I uninstalled it again due to login issue. I installed it again. Trying to use activation key (yesterdays)
    Now that the activation key is not working.
    Please do the needful.
    --
    Thanks and Regards,
    Nilesh Wadkar


    ------------------------------
    Nilesh Wadkar
    ------------------------------


  • 2.  RE: RE- Activation Key Error

    Posted 07-21-2020 12:20
    Hello Nilesh,

    reach out to support@blueprism.com if its a normal product release issue, or training@blueprism.com if its a learning edition issue (I assume its the latter)

    regards,
    Ashish

    ------------------------------
    Ashish Easow
    Senior Consultant - Professional Services
    Blueprism
    Asia/Kolkata
    ------------------------------

    Original Message


  • 3.  RE: RE- Activation Key Error

    Posted 07-21-2020 14:44
    Thank you for your reply Mr. Ashish. I mailed to  training@blueprism.com.
    Waiting for earliest reply.

    Regards,
    Nilesh

    ------------------------------
    Nilesh Wadkar
    ------------------------------

    Original Message


  • 4.  RE: RE- Activation Key Error

    Posted 07-22-2020 10:50
    I am waiting for reply. I sent 2 reminder mails to(training@blueprism.com) resolve this re-activation key issue.
    Anybody can help me.

    Thanks,
    Nilesh

    ------------------------------
    Nilesh Wadkar
    ------------------------------

    Original Message


  • 5.  RE: RE- Activation Key Error

    Posted 07-22-2020 15:02

    Hello,

     

    I can see from your screenshot, that you have a 30-day Trial license.  I can tell because the type = Evaluation at the top of the screen.

     

    The Evaluation licenses are designed to only allow activation once and it's then tied to the original environment (database) that was used to unlock license.

     

    One option is to forward your Trial license email to support@blueprism.com, letting them know that you want to activate the license for a second time and why. 

    Or, simply request a new Learning Edition License.

    • Learning Edition licenses last for 90 days.
      • Currently extended to 180 days and we allow you to request a new license before your license expires, giving another period for learning
        • This may change in the future but correct as I type the message.
      • Difference from Trial version: You won't have access to the Enterprise capabilities, such as being able to setup and run scheduled processes.  You will still be able to create and run automatons on your own computer.


    ------------------------------
    Chris Strong
    Product Manager
    Blue Prism
    ------------------------------

    Original Message


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Welcome to the Blue Prism RPA Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

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Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

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