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Blue prism crash after using the accessibility model to add a combo box element.

  • 1.  Blue prism crash after using the accessibility model to add a combo box element.

    Posted 11-06-2019 01:38
    Hi there,

    I meet an issue that when i create the "update affected person" element using the accessibility model ,my blue prism will get crashed .I had used another workstation test on it ,but get the same issue .The others element works fine.

    After reopen the blue prism ,the element will shows here ,but we can not highlight it anymore .Hopes anyone here can give me some suggestions.

    ------------------------------
    Hao Lu
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  • 2.  RE: Blue prism crash after using the accessibility model to add a combo box element.

    Posted 11-07-2019 00:54
    Edited by Bruce Liu 11-07-2019 00:54
    Hi Hao Lu,

    I would suggest you reach out to Blue Prism Support (support@blueprism.com) for assistance.

    Regards,

    ------------------------------
    Bruce Liu
    Senior Product Consultant, Professional Services
    Blue Prism
    Australia/Sydney
    ------------------------------



  • 3.  RE: Blue prism crash after using the accessibility model to add a combo box element.

    Posted 11-07-2019 01:04
    Hi Bruce ,

    Thanks for your suggestion .I had used Firefox instead of IE with the element .


    ------------------------------
    Hao Lu
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