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This community is a place to discuss Blue Prism DX assets and development.

  • 1.  Issues Implementing Microsoft Graph API for Outlook - Token Errors

    Posted 03-16-2021 20:39
    We are attempting to implement the Microsoft Graph API for accessing an outlook mailbox.  I am very new to Azure, so I don't know much about configuration in that tool, so I believe I need help configuring my setup in Azure to support calls to the API.  Currently I am attempting to just use the List Messages action, and am getting the following error message:

    Internal : Unexpected error Error during Web API HTTP Request
    HTTP Status Code: 401
    HTTP Response Content: {"error":{"code":"NoPermissionsInAccessToken","message":"The token contains no permissions, or permissions can not be understood.",

    Thanks for any help

    ------------------------------
    Kevin Babb
    ------------------------------


  • 2.  RE: Issues Implementing Microsoft Graph API for Outlook - Token Errors

    Posted 03-17-2021 03:35
    Hi Kevin,

    From the error message it looks like the the Azure app has no permission to access the mailbox. Under the azure app that you would have created, there is a section for API permissions where you can Add permissions.


    Look for application permissions and select the relevant permissions required based on the method that you are going to use. Example - For List messages , refer https://docs.microsoft.com/en-us/graph/api/user-list-messages?view=graph-rest-1.0&tabs=http  for the permissions required and add it for your app accordingly.

    ------------------------------
    Shashank Kumar
    DX Integrations Partner Consultant
    Blue Prism
    Singapore
    +6581326707
    ------------------------------



  • 3.  RE: Issues Implementing Microsoft Graph API for Outlook - Token Errors

    Posted 03-17-2021 13:09
    Thank you for that feedback.  Attached is a screenshot of my API permissions (there may be some I don't need, I'm mostly just throwing things at the wall to see what works).

    Picture of API Permissions Screen in Microsoft Azure


    ------------------------------
    Kevin Babb
    ------------------------------



  • 4.  RE: Issues Implementing Microsoft Graph API for Outlook - Token Errors

    Posted 05-26-2021 15:50
    We ended up resolving the issue by using Application Permissions rather than Delegated Permissions for anyone who is having the same problems

    ------------------------------
    Kevin Babb
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