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Chrome Spying issue

  • 1.  Chrome Spying issue

    Posted 06-02-2020 11:56
    Edited by Reju Abraham 08-03-2020 15:53
    Hi.I am trying to spy the radio button list of elements which comes as a pop-up in chrome. Blue Prism is not identifying the pop-window in HTML mode. I tried spying with all the modes. Please advise a solution for this.

    ------------------------------
    Reju
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  • 2.  RE: Chrome Spying issue

    Posted 06-06-2020 09:52
    Hi Reju,

    What version Blue Prism do you use?
    Can you provide the snapshot of the screen you are trying to spy?

    Regards

    ------------------------------
    Hossein Azimi
    Customer Support Engineer, APAC
    Blue Prism
    Sydney NSW
    ------------------------------



  • 3.  RE: Chrome Spying issue

    Posted 06-06-2020 12:49
      |   view attached
      Hi Hossien,

    The Blue Prism version is v6.6 . I can't post the actual screen shot, however, please find the exact case. Screenshot attached.

    Are there any guides or training modules for spying elements in chrome.

    Please advise.

    Thanks,
    Reju  





  • 4.  RE: Chrome Spying issue

    Posted 06-06-2020 19:26
    Hi Reju,

    Please try to use UIA, the accessibility mode must be enabled in Chrome and Edge browsers. Append the start page URL
    with the --force-renderer-accessibility parameter to open the browsers in accessibility mode. When launched
    using this parameter, the UIA spy mode can be used to model and interact with Chrome and Edge browsers.



    There is not a practical training guide for the spying chrome. However, you can find information related to the chrome on Blue Prism portal and knowledgebase site.

    Blue Prism Portal > Documents > v6.5 Data Sheet - Native Chrome and Firefox Integration

    For Knowledgebase, please search for below articles
    > Why am I unable to spy elements under Browser Spy Mode with Chrome?
    >Troubleshooting Google Chrome

    Regards



    ------------------------------
    Hossein Azimi
    Customer Support Engineer, APAC
    Blue Prism
    Sydney NSW
    ------------------------------



  • 5.  RE: Chrome Spying issue

    Posted 06-13-2020 12:48
    Thanks Hossein,

    I tried what you recommended and I was able to spy the pop-up. Also, thanks for advising me on Chrome documents and articles.

    Regards,
    -Reju