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error while activating license activation code

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  • 1.  error while activating license activation code

    Posted 04-27-2020 19:29
      |   view attached
    hello there blue community help me resolve this error message , i am not able to generate licence activation code when i paste activation generate code , i tried 3 times with no luck i get the error as displayed on screenshot ,

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    jeetendra navgikar
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  • 2.  RE: error while activating license activation code
    Best Answer

    Posted 05-05-2020 06:54

    Hello,

     

    Error 0x802 indicates that the license has previously been activated.  A Blue Prism Trial (or Learning Edition) license can only be activated once.

     

    If you haven't previously activated the license, then I suggest you forward the license email you received from one of our Digital Workers to our support team via support@blueprism.com and they can confirm and advise further.



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    Chris Strong
    Product Manager
    Blue Prism
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