Blue Prism University

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Automating ServiceNow Tool

  • 1.  Automating ServiceNow Tool

    Posted 07-16-2020 07:20
    Hello Everyone,
    can anyone helpme in automating servicenow tool.
    while launching the browser it was coming like not connected error.
    so what I did is like I opened the browser manually  and automated  it was working in objects fine and it will pull the data when I call it from process it was throwing an error can any help me fixing the launching the browser 

    Varun M

  • 2.  RE: Automating ServiceNow Tool

    Posted 08-03-2020 13:50
    Good morning and thank you for your message, I will need more information on how you trying to launch the website.
    Are using BP to use the navigate action to go at the ServiceNow website? 
    I will need to see the error and your process to provide better help.

    I recommend you to contact us at to assign someone from the technical support group to better help you.

    Luis Lopez
    Customer Support Engineer English and Spanish
    Blue Prism Ltd

  • 3.  RE: Automating ServiceNow Tool

    Posted 08-04-2020 09:53
    Hi Varun.

    There are five ServiceNow skills available in the DX that are free to use that may be of help with your quest. Also, ServiceNow offers many APIs for most of their functions.

    You can find information about the ServiceNow APIs on the ServiceNow developer website:

    Jack Look
    Sr Product Consultant
    Blue Prism