Trials

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Discuss and learn more about Blue Prism Trials, including the on-prem trial, the Azure Cloud trial, and the Learning Edition.
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login or user name is incorrect

  • 1.  login or user name is incorrect

    Posted 11-23-2020 02:40
    Hi,
          After i finished the installation, i tried to login using the blue prism credentials. But it was showing this message "Login failed. The username or password is incorrect. Please try again." Why i am seeing this. i how to reset the admin name and password. My email: srinivasrao683@gmail.com

    Thanks,
    srinivas

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    srinivas meduri
    UI developer
    agilance digital systems
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  • 2.  RE: login or user name is incorrect

    Posted 11-25-2020 15:47
    Edited by Luis Lopez 11-25-2020 15:47
    If you are using the training version. Is better to remove BluePrism and Microsoft SQL Server 2017 LocalDB.

    Reinstall and now you will have the chance to create a new password for Blue Prism.


    If you have a full version of our product using your company license, please contact our support department to get extra support for this issue.


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    Luis Lopez
    Customer Support Engineer English and Spanish
    Blue Prism Ltd
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    Original Message


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