Decipher

 View Only
last person joined: yesterday 

A community for Blue Prism Decipher users.

  • 1.  Data capture not happening when OCR region resized

    Posted 01-06-2022 09:11
    Hi 
    I am facing an issue where data on image is not getting captured in respective text  when I resize the Originla OCR region.
    I have explained in detail in the  attached image. I see this behavior suddenly not earlier. B/W i have verified the Server, OcrClient and capture logs  but not ab
    le to notice any warnings/errors 
    Any light  on this issue please ?

    ------------------------------
    Krishna Elapavuluri RPA Solution Lead
    TEchnology Consultant
    DXC.technology
    Asia/Kolkata
    ------------------------------


  • 2.  RE: Data capture not happening when OCR region resized

    Posted 01-06-2022 11:16
    Hi Krishna, 

    OCR reading text needs screen to be in exact size on which it is spied for the 1st time . So you can resize the window first before going to region mode for OCR get the data from desired region which you have mark.

    Use different ways of surface automation for your reference . https://university.blueprism.com/learn/global-search/surface%20automation

    If you still need some more help . Please call out

    ------------------------------
    Shikhar Mishra,
    RPA Lead
    Infosys Pvt Ltd
    Pune, MH
    ------------------------------



  • 3.  RE: Data capture not happening when OCR region resized

    Posted 01-06-2022 11:36
    Thanks Mishra for your reply,

    this is document  training in Decipher . I am not doing any surface automation
    Here first time Decipher will mark the regions, , as I want to only peace of data which marked by Decipher originally.  i want to resize to get the specific word


    ------------------------------
    Krishna Elapavuluri RPA Solution Lead
    TEchnology Consultant
    DXC.technology
    Asia/Kolkata
    ------------------------------



  • 4.  RE: Data capture not happening when OCR region resized

    Posted 01-06-2022 13:33
    Hi Krishna,

    That looks to be an issue with your installation. I would recommend raising a support ticket so we can take a closer look and get you up and running.

    It looks like (if the document's a PDF) that vector data has been retrieved during image processing, but then the OCR engine is not functioning correctly. Hopefully it's a simple fix, but our support agents will need to take a look at your set up.

    Thanks

    ------------------------------
    Ben Lyons
    Product Consultant - Decipher Specialist
    Blue Prism
    UK
    ------------------------------



  • 5.  RE: Data capture not happening when OCR region resized

    Posted 01-06-2022 13:58

    Thanks  Ben,

    I have raised the support case,  it  was working till 18th Dec, in new year it is giving trouble   . fortunately It is in Dev.

     

    Hope will get quick  solution

     

    Thanks

    Krishna

    SKF

    DXC Technology

    T +91 99000 63042
    Krishna-mohan.elapavuluri@dxc.com

    DXC.com | Twitter* | Facebook* | LinkedIn* | Campaign Promotion*

     

    Planned Leave: 

    Company Holidays:  14th & 26th Jan.

     


    DXC Technology India Private Limited - 9th Floor, Block-D Littlewood Tower, TRIL Info Park Ramanujan IT City, Rajiv Gandhi Salai, Taramani, Chennai - 600113. CIN: U72900TN2015FTC102489.
    DXC Technology Company -- This message is transmitted to you by or on behalf of DXC Technology Company or one of its affiliates. It is intended exclusively for the addressee. The substance of this message, along with any attachments, may contain proprietary, confidential or privileged information or information that is otherwise legally exempt from disclosure. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient of this message, you are not authorized to read, print, retain, copy or disseminate any part of this message. If you have received this message in error, please destroy and delete all copies and notify the sender by return e-mail. Regardless of content, this e-mail shall not operate to bind DXC Technology Company or any of its affiliates to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose.





Welcome to the Blue Prism Decipher Community

Blue Prism Decipher IDP is Intelligent Document Processing for Blue Prism RPA. This is a community for Decipher users to get support and discuss the implementation and usage of product.

This community has been set up so that we continue to work closely with our Decipher users, both new and established. As our members join, we will be using this community to share information, and also hope this will allow all members to discuss ideas and issues around Decipher.

Decipher IDP Resources

Download DecipherProduct Help

FAQs

Decipher IDP is a Blue Prism product for Intelligent Document Processing. It allows organizations to easily extract, analyse and understand data from a range of documents whether these are PDFs, email attachments, or even scanned paperwork.
Decipher IDP is currently available without additional cost to Blue Prism customers with Production or Business-Critical support.
Please contact your Blue Prism Account Manager or Customer Success Director for information on accessing Decipher. They will be able to request a license key which is required to be able to install Decipher IDP.
Yes, a trial version is available for Blue Prism customers. Please contact your Blue Prism Account Manager or Customer Success Director for information on accessing Decipher. We are planning to offer a trial version available for download from our DX later this year.
All documentation for Decipher IDP is available online on BP DOCS.
An extended FAQ can be found here.
Decipher IDP is currently available for Blue Prism Enterprise customer for on-premise installation.