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Data Classification Status Stuck in "Waiting for Class Training..."

  • 1.  Data Classification Status Stuck in "Waiting for Class Training..."

    Posted 07-27-2021 15:57
    Hi Ben,

    I'm trying to test the classification capabilities of Decipher.
    I prepared a batch of 5 documents that were sent to Decipher. After the OCR step, the batch enters the status "Waiting for Class Training". However, it has been stuck at this point and there is no progress in the status. Are there any steps to be taken to actually start the classification training to get "training Completed"

    And also I performed few steps like, before starting the Classification, I unchecked the "marked for Training" Option in the configuration Model and after pushing the documents for classification, when the status is changed to the "Waiting for Class Training" I checked the "marked for Training" Option in the configuration Model, but even the status is in the same position.

    Regards,
    Vinith Chandra.


    ------------------------------
    vinith chandra
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  • 2.  RE: Data Classification Status Stuck in "Waiting for Class Training..."

    Posted 07-28-2021 10:00
    Hi Vinith,

    Sorry for the challenge you're facing.

    Please can you confirm in the configuration, you have "Classification enabled"? This is separate from enabling the "Class Verify" module.

    Thanks

    ------------------------------
    Ben Lyons
    Product Consultant
    Blue Prism
    UK
    ------------------------------



  • 3.  RE: Data Classification Status Stuck in "Waiting for Class Training..."

    Posted 07-28-2021 10:11
    Hi Ben,

    I have already enabled every step in process module settings.

    Regards,
    Vinith Chandra

    ------------------------------
    vinith chandra
    ------------------------------



  • 4.  RE: Data Classification Status Stuck in "Waiting for Class Training..."

    Posted 07-28-2021 11:19
    Is your classification model set as extensible?
    How many document types are you training?
    How many documents are you using for training?

    ------------------------------
    Ben Lyons
    Product Consultant
    Blue Prism
    UK
    ------------------------------



  • 5.  RE: Data Classification Status Stuck in "Waiting for Class Training..."

    Posted 07-28-2021 12:09
    Hi Ben,

    My classification model is set to Extensible.
    We are training two document types and we are using one document with respect to one document
    type.

    Regards,
    Vinith Chandra

    ------------------------------
    vinith chandra
    ------------------------------



  • 6.  RE: Data Classification Status Stuck in "Waiting for Class Training..."

    Posted 07-28-2021 13:10
    Hi Vinith,

    Well 1 document per type isn't going to create you a very comprehensive model, but it shouldn't be preventing you from training.

    In your screen shot you only have 1 batch waiting, is this the first or second batch?

    Theoretically you should upload 1 batch of each document type, wait for them to be ready for classification training, then update the classification model to set it for training.

    If you done this in a different order, I would recommend creating a new model assign this to the Batch Type. Then uploading your training batches again.

    If this doesn't work, please raise a support ticket so a member of the support team can look into this more closely.

    Thanks

    ------------------------------
    Ben Lyons
    Product Consultant
    Blue Prism
    UK
    ------------------------------



  • 7.  RE: Data Classification Status Stuck in "Waiting for Class Training..."

    Posted 07-28-2021 15:50
    Hi Vinith, I had a similar problem a few days ago.
    Solve it by leaving both options checked: "Markerd for training and extensible".
    You can watch the following video at Blue Prism University for more detail.


    ------------------------------
    Javier Orozco
    Cosultor
    MBGE Intersistemas
    America/Mexico_City
    ------------------------------



Welcome to the Blue Prism Decipher Community

Blue Prism Decipher IDP is Intelligent Document Processing for Blue Prism RPA. This is a community for Decipher users to get support and discuss the implementation and usage of product.

This community has been set up so that we continue to work closely with our Decipher users, both new and established. As our members join, we will be using this community to share information, and also hope this will allow all members to discuss ideas and issues around Decipher.

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Decipher IDP is a Blue Prism product for Intelligent Document Processing. It allows organizations to easily extract, analyse and understand data from a range of documents whether these are PDFs, email attachements, or even scanned paperwork.
Decipher IDP is currently available without additional cost to Blue Prism customers with Production or Business-Critical support.
Please contact your Blue Prism Account Manager or Customer Success Director for information on accessing Decipher. They will be able to request a license key which is required to be able to install Decipher IDP.
Yes, a trial version is available for Blue Prism customers. Please contact your Blue Prism Account Manager or Customer Success Director for information on accessing Decipher. We are planning to offer a trial version available for download from our DX later this year.
All documentation for Decipher IDP is available online on BP DOCS.
An extended FAQ can be found here.
Decipher IDP is currently available for Blue Prism Enterprise customer for on-premise installation. Decipher IDP will be available for Blue Prism Cloud (BPC) customers later in 2021.

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