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Get Colour of Text - Blue Prism 6.9

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  • 1.  Get Colour of Text - Blue Prism 6.9

    Posted 11-20-2020 02:42

    We are having an issue with reading the colour of text.  We have spy'ed the screen using Region mode and using "Recognize Text" to read the date and get the Font Colour of the Date. The Foreground colour attribute of "Recognize Text" is set to hex "008000"= Green

    The issue is that it doesn't recognize text using hex "008000"= Green colour.

    The process has been working correctly since it was in production until we upgraded to version 6.9 from 6.5.

    Has anybody experienced this before and if so, how did you manage to resolve the problem?



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    Karin Vermeulen
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  • 2.  RE: Get Colour of Text - Blue Prism 6.9
    Best Answer

    Posted 11-22-2020 20:43
    Edited by Jhogel Ponne 11-23-2020 08:08
    Hi!

    You have tried going into the installation folder, entering the properties of automate.exe, entering compatibility mode, changing the high DPI setting, and overriding the high DPI scaling: Application.

    I hope I've helped!

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    Jhogel Ponne
    Senior RPA
    America/Panama
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  • 3.  RE: Get Colour of Text - Blue Prism 6.9

    Posted 11-23-2020 02:49
    Hi Jhogel,

    Thank you so much for this suggestion.  It worked indeed.

    Your assistance in this regard is greatly appreciated.

    Karin


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    Karin Vermeulen
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  • 4.  RE: Get Colour of Text - Blue Prism 6.9

    Posted 12-01-2020 15:15
    Edited by Jhogel Ponne 12-01-2020 15:18
    ¡You're welcome friend!

    Cheers

    ------------------------------
    Jhogel Ponne
    Senior RPA
    Ernst & Young
    America/Panama
    ------------------------------



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