Interact

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This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

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New Forms Field

  • 1.  New Forms Field

    Posted 05-14-2021 15:20
    Hi everyone,
    i need to create a new field in the Form Request, specifically i need a "Download Button".
    Can i create a custom field? Exist a way?
    Does this field already exists? 

    If it's not possible to create it, do u know if could implement this feature in the future by BluePrism with the next release?


    ------------------------------
    Ambrogio Crivelli
    RPA Developer
    Capgemini
    Europe/Rome
    ------------------------------


  • 2.  RE: New Forms Field

    Posted 05-15-2021 06:39
    Hi Ambrogio,

    In relation to the 'download' button - what are you expecting the end user to download? Is it for example a static file that you want all users to access?

    Thanks,

    ------------------------------
    Danny Major
    ------------------------------



  • 3.  RE: New Forms Field

    Posted 05-17-2021 14:51
    Hi Danny,
    Exactly!
    One most popular example could be a particular template that the user will be use to compile a file Excel.
    Could be develop this feature in the future?

    ------------------------------
    Ambrogio Crivelli
    RPA Developer
    Capgemini
    Europe/Rome
    ------------------------------



  • 4.  RE: New Forms Field

    Posted 05-18-2021 14:34
    Hi Ambrogio

    It's not possible at the moment. As a workaround, you could use a text field and a link to the pathway you would like the user to download from. The link would not be a hyperlink, however, so would require the user to copy and paste. 

    Alternatively, you could have a Digital Worker add the upload in the background and a human worker could then go to the submission history to see the form with a download field. I've added both options to a form below:


    I don't think that either of these will suit your needs but I think it's a great idea. Please could you add it to our Ideas Portal and let me know when you have done so? You definitely have my support!

    Thanks

    ------------------------------
    Joe Farr
    Product Consultant
    Blue Prism Limited
    ------------------------------



  • 5.  RE: New Forms Field

    Posted 05-19-2021 20:41
    Hi Joe, 

    Is there not a new feature in 4.2 for the digital worker to upload a file to a form. Wouldn't the user be able to download the file that was uploaded to Interact by Blue Prism?

    ------------------------------
    Marshall Mclane
    Automation Developer
    Capital Group
    America/Los_Angeles
    ------------------------------



  • 6.  RE: New Forms Field

    Posted 05-20-2021 10:09
    Hi Marshall

    You are absolutely correct, you could have the file uploaded from Blue Prism and a user would be able to download.

    I think that Ambrogio would like to take this further be able to add a file to a form as you would an initial value in a text field, and then it would appear for every user before the form is submitted to Blue Prism for a Digital Worker. I can definitely see that this would be useful.

    ------------------------------
    Joe Farr
    Product Consultant
    Blue Prism Limited
    ------------------------------



Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

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FAQs

Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
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Interact supports Blue Prism 6.4.0 or later.
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The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details

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