Interact

last person joined: 12 days ago 

This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

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Interact Plugin installation issue

  • 1.  Interact Plugin installation issue

    Posted 05-11-2021 10:03
      |   view attached
    While trying to install the plugins for Interact I am getting the below mentioned error message. has anyone faced similar issues?
    what access privileges and on which account  the folder access needs to be provided

    Not Installed plugins

    • Package Connect.SelfServe.Forms 4.2.0.106 could not be installed: Failed to read NuGet.Config due to unauthorized access. Path: 'C:\Windows\system32\config\systemprofile\AppData\Roaming\NuGet\NuGet.Config'.


    ------------------------------
    Anindya Mukherjee
    Consultant
    EY
    Asia/Kolkata
    ------------------------------


  • 2.  RE: Interact Plugin installation issue

    Posted 05-11-2021 11:32
    Hi, Anindya,

    I haven't but it brings the obvious question - what permissions does the user have that is running the installation?

    Regards,

    Zdenek


    ------------------------------
    Zdeněk Kabátek
    Head of Professional Services
    NEOOPS
    http://www.neoops.com/
    ------------------------------



  • 3.  RE: Interact Plugin installation issue

    Posted 05-11-2021 17:26
    The user is running as admin rights but still facing the same issue.  can we download the Nuget package offline and manually install it? Or the question is can we change the default location of the  NuGet. config file location through web.config file as it is can't access the path.

    Physically both the  file and folder path doesn't exist

    ------------------------------
    Anindya Mukherjee
    Consultant
    EY
    Asia/Kolkata
    ------------------------------



  • 4.  RE: Interact Plugin installation issue

    Posted 05-12-2021 16:05
    Hi Anindya

    Please contact support@blueprism.com and someone will be able to assist with this issue.

    Thanks

    ------------------------------
    Joe Farr
    Product Consultant
    Blue Prism Limited
    ------------------------------



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Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

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