Interact

last person joined: 12 days ago 

This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

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BluePrism Interact versions and EOLs

  • 1.  BluePrism Interact versions and EOLs

    Posted 07-06-2021 14:27
    We are currently using BluePrism interact version 4.2, for our internal application documentation and upgrade schedule we need to document the versions and end of life support for the same versions, where can I find the version history with EOL information ?

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    Thirupathi Vangapalli
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  • 2.  RE: BluePrism Interact versions and EOLs

    Posted 07-06-2021 14:45
    Hi Thirupathi

    All the help/information that is available on any of the Blue Prism products is on the Portal so you should find what you need here.

    Cheers


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    Joe Farr
    Product Consultant
    Blue Prism Limited
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  • 3.  RE: BluePrism Interact versions and EOLs

    Posted 07-06-2021 14:55
    Joe: I could not locate the information on version release date and end of life support information on the portal, can you please provide me the URL or Screenshot for the same? Thanks in advance.
    TR

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    Thirupathi Vangapalli
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  • 4.  RE: BluePrism Interact versions and EOLs

    Posted 07-06-2021 15:17
    Here you go, Thirupathi

    Lifecycle Policy | Blue Prism Portal

    cheers

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    Joe Farr
    Product Consultant
    Blue Prism Limited
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Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

Interact HelpInteract FAQsKnown Issues List

FAQs

Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
Interact supports Blue Prism 6.4.0 or later.
The known issues list for Interact can be found on our Interact Help page.
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details

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