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This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

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Interact v4.3 Installation Issue

  • 1.  Interact v4.3 Installation Issue

    Posted 06-04-2021 12:57

    Hi Reader, 

    Good Day!

    While installing Interact v4.3 am unable to click in the "Next" button as the button is disabled even though I fulfill all the prerequisites and certificate selected is correct.

    I request your help on the same.  



  • 2.  RE: Interact v4.3 Installation Issue

    Posted 06-04-2021 16:19


    Administrator access is required for Blue Prism Interact to be installed. All devices must meet the minimum specifications and the devices must be able to communicate with each other over the local network, including communication with your Blue Prism Database. If using Windows authentication, the account running the installation must have the relevant SQL Server permissions to carry out the installation – membership in either the sysadmin or dbcreator fixed server roles.

    Christina Morales
    Senior Customer Support Engineeer
    Blue Prism

Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

Interact HelpInteract FAQsKnown Issues List


Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
Interact supports Blue Prism 6.4.0 or later.
The known issues list for Interact can be found on our Interact Help page.
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details

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