Interact

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This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

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How to populate 'key value' for submissions?

  • 1.  How to populate 'key value' for submissions?

    Posted 04-26-2021 20:42
    Hi everyone, 

    One of the features I need is the ability to search for a specific item in the Inbox of Interact via the Key Value. I have set the item key as the appropriate field in Work Queues, but I'm unable to get this value populated when it shows up in Interact (both Submission History as well as Inbox). 


    Please let me know if I'm missing something.

    Thank you!

    ------------------------------
    Lina Wu
    ------------------------------


  • 2.  RE: How to populate 'key value' for submissions?

    Posted 04-27-2021 08:37
    Hi Lina,

    To set this field up, you need to mark it as a key field in the form creator. When editing the form, click on the 3 dots menu for the respective field and select "Make key field".

    This will be populated when the user completes the form and appear on dashboard.



    Let me know how it goes.

    ------------------------------
    Ben Lyons
    Product Consultant
    Blue Prism
    UK
    ------------------------------



  • 3.  RE: How to populate 'key value' for submissions?

    Posted 04-27-2021 15:20
    Hi Lina,

    Just following up on what Ben has said, there is an article about Key field that can be found on BP Docs: LINK

    If you scroll down to the Key field section of that article it also shows how once you allocate a field as the Key field, it can then be used within a Blue Prism work queue to identify the submission to an item within the queue.

    Even though the article was written for Interact 4.2, it works in 4.1 as well.

    ------------------------------
    Adrian White
    Head of Product Consultancy
    Blue Prism Ltd
    ------------------------------



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