Interact

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This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

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Storage Location --> File Uploaded

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  • 1.  Storage Location --> File Uploaded

    Posted 05-10-2021 10:05
    Hi,
    i m trying to understand where the uploaded files by form interact request are saved.
    Specifically, i looked for into db about a table that could contain some information about the file, but without success.
    The only useful information is the URL that communicate Blue Prism into the collection after the file is correctly uploaded.
    Into the BluePrsim's guide, the only reference i found about it is:


    So, where the uploaded file are saved specifically?

    Thanks for the answer,

    ------------------------------
    Ambrogio Crivelli
    RPA Developer
    Accenture
    Europe/Rome
    ------------------------------


  • 2.  RE: Storage Location --> File Uploaded
    Best Answer

    Posted 05-10-2021 12:37
    Hi Ambrogio

    The file isn't stored in a database, it is stored within the hub web server. As a default, the path for this folder is "https://file.local/Files/self-serve-private/". The uploaded file is also assigned a GUID as part of the Upload File VBO to ensure that files uploaded with the same name are unique.

    For example, here I have uploaded a file called "image.png" and the link received from the VBO is "https://file.local/Files/self-serve-private/image.ad21bb40-82f4-4fdc-99ab-d7e07fd080cb.png".

    Hope this helps.


    ------------------------------
    Joe Farr
    Product Consultant
    Blue Prism Limited
    ------------------------------



  • 3.  RE: Storage Location --> File Uploaded

    Posted 05-10-2021 16:26
    Thanks for the wonderful explanation Joe!

    If possible, i have another question:
    i noticed that the uploaded files from Interact Web Form are saved into <path>Files/self-serve/ and can be downloaded by put them link address into search bar of browser. (example: https://file.local/Files/self-serve/image.ad21bb40-82f4-4fdc-99ab-d7e07fd080cb.png)
    If i used the method "Upload File" into the object "Utility - Interact API" , the file is saved into the folder <path>/Files/self-serve-private/ and using the link into the browser search bar, it s not possible download the file (with HTTP ERROR 401).

    It's possible use the method to upload the file into the not private folder, so as to reachable to download by search bar browser?
    Exists a way to download the file used the link address (the output of "Upload File")?


    Thanks,



    ------------------------------
    Ambrogio Crivelli
    RPA Developer
    Accenture
    Europe/Rome
    ------------------------------



  • 4.  RE: Storage Location --> File Uploaded

    Posted 05-11-2021 12:15
    Hi Ambrogio

    It's not possible to download the file using the link address in that way, It can only be accessed through Interact.
    Are you facing a particular issue with downloading the file from the Interact Form?

    Thanks

    ------------------------------
    Joe Farr
    Product Consultant
    Blue Prism Limited
    ------------------------------



  • 5.  RE: Storage Location --> File Uploaded

    Posted 08-24-2021 17:26
    Hi.  We have a use case where we need to have the interact form uploaded and then have the file available.  Is there a folder we can move the uploaded file to so that people could access it in the interact website?

    ------------------------------
    Jesse Tutt
    ------------------------------



  • 6.  RE: Storage Location --> File Uploaded

    Posted 08-25-2021 08:21
    Hi Jesse

    Is the problem that the user is not able to download the file when the Submission is placed in their Inbox?

    Currently, a file uploaded to an Interact form is only available for download when the Form is in Submitted history. This will be resolved in an upcoming future release and a file will be available to download using a Download button in any Interact tab. We'll also be adding a hyperlink feature which could help here.

    For the time being there are a couple of things you could try although they might not be ideal for your use case. The user could resubmit the form to move it to their Submitted history although this will create another submission, either via email or in your queue depending on delivery method. Alternatively, you could post a link to the shared folder you mention in a Text field, although this would have to be copied and pasted rather than clicked as the link is not live. I believe the digital worker may also be able to access the private folder and move the relevant file to a different folder but I haven't tested this myself and the new folder would not be accessible directly through Interact either.

    Cheers

    ------------------------------
    Joe Farr
    Product Consultant
    Blue Prism Limited
    ------------------------------



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