Interact

last person joined: 12 days ago 

This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

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Interact Product Onboarding Program

  • 1.  Interact Product Onboarding Program

    Posted 05-27-2021 18:52

    If you are a Blue Prism customer or partner, you have access to a host of products and features designed to help you be even more efficient and do more with your digital workforce.

    Best of all, they all come included as part of your PRODUCTION SUPPORT/BUSINESS SUPPORT package. Find more information here: Interact.


    In the coming weeks, more information will be shared as part of a Product Onboarding Program which will cover each of the new features. You can check out all the free features right now. Learn more in the blog posted here.

    Or, sign up for our upcoming product on-boarding sessions for Interact, commencing June 1st, 2021. You can register for the sessions below:
    (*Please note: you must be a current customer or partner to register for these webinars)

    Past Events: 
    Week 1: Interact Installation and Configuration Q&A (recording coming soon!)

    Upcoming Events:
    Week 3: Interact How To Q&A - June 17th at 7am GMT
    Week 4: Interact Troubleshooting Q&A (Morning) - June 24th at 7am GMT
    Week 4: Interact Troubleshooting Q&A (Afternoon) - June 24th at 3pm GMT

    We will be updating this thread each week with some additional helpful information around Interact, including links to the new sessions. If you have any questions, please leave them in the comments below. 



    ------------------------------
    Melanie Giuliani
    Online Community Manager
    Blue Prism
    ------------------------------


  • 2.  RE: Interact Product Onboarding Program

    Posted 05-31-2021 11:08
    Hi all,

    If you are looking to learn how to install Interact and Hub, please visit the following sites:

    For those of you who are going to attend the Interact: Installation and Configuration Q&A session, please try to install Hub and Interact before the session. If you have got any questions about the process, please join us in the webinar on June 3rd. 

    You can register for the sessions below: (*Please note: you must be a current customer or partner to register for these webinars)
    Week 1 (Morning)
    Week 1 (Afternoon)


    Thanks

    Ana

    ------------------------------
    Ana Howes
    Global Head of Education Services
    Blue Prism
    Europe/London
    ------------------------------



  • 3.  RE: Interact Product Onboarding Program

    Posted 06-07-2021 18:14
    Happy Monday everyone!

    I hope you have enjoyed Week 1 sessions and are looking forward to learning more about Interact in Week 2! 

    Below are a few links to help you learn Interact:


    Happy learning and look forward to seeing you in Week 3!

    ------------------------------
    Ana Howes
    Global Head of Education Services
    Blue Prism
    Europe/London
    ------------------------------



  • 4.  RE: Interact Product Onboarding Program

    Posted 06-15-2021 18:29
    Hi all,

    Don't forget to register for our upcoming sessions! And, if you have any questions you'd like answered on any of the upcoming calls, please leave it in a comment here so our experts can be sure to have a detailed answer ready!

    Upcoming Events:
    Week 3: Interact How To Q&A - June 17th at 7am GMT
    Week 4: Interact Troubleshooting Q&A (Morning) - June 24th at 7am GMT
    Week 4: Interact Troubleshooting Q&A (Afternoon) - June 24th at 3pm GMT

    Thanks!
    Melanie

    ------------------------------
    Melanie Giuliani
    Online Community Manager
    Blue Prism
    ------------------------------



Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

Interact HelpInteract FAQsKnown Issues List

FAQs

Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
Interact supports Blue Prism 6.4.0 or later.
The known issues list for Interact can be found on our Interact Help page.
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details

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