Interact

last person joined: 12 days ago 

This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

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Interact anonymous user

  • 1.  Interact anonymous user

    Posted 08-30-2021 14:36
    Hi, 

    I have a following requirements - send users from organization or outside organization a link so that they can click on it and it will open an Interact form. 

    I believe that for users who are part of organization SSO it can be achieved (can you help how?) but for users outside organization is it possible?

    Thanks.

    Regards,

    Zdenek

    ------------------------------
    Zdeněk Kabátek
    Head of Professional Services
    NEOOPS
    http://www.neoops.com/
    Europe/Prague
    ------------------------------


  • 2.  RE: Interact anonymous user

    Posted 08-31-2021 07:28
    Hi Zdeněk 

    It's not currently possible to send a link to a new submission. Any link to an Interact form would require the user to log in and then take them to the Interact Home tab. From there, they can select the relevant tile for a new submission or move to other tabs to see previously submitted forms, items in their inbox, etc. 

    Also, any user, whether inside or outside your organization, must have an Interact user account with a unique username. Interact does not currently support public forms but this is planned for a future release.

    Cheers 


    ------------------------------
    Joe Farr
    Product Consultant
    Blue Prism Limited
    ------------------------------



  • 3.  RE: Interact anonymous user

    Posted 08-31-2021 07:35
    Hi, Joe,

    thanks a lot for a prompt reaction. Just for reassurance - is SSO supported? So that a user receiving a link does not have to provide logging details?

    Regards,

    Zdenek

    ------------------------------
    Zdeněk Kabátek
    Head of Professional Services
    NEOOPS
    http://www.neoops.com/
    Europe/Prague
    ------------------------------



  • 4.  RE: Interact anonymous user

    Posted 08-31-2021 13:20
    Hi Zdeněk

    SSO is not supported as yet. As per the roadmap, this will be resolved in the November release along with the mapping of Active Directory roles to Hub and Team management functions. 

    Cheers


    ------------------------------
    Joe Farr
    Product Consultant
    Blue Prism Limited
    ------------------------------



Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

Interact HelpInteract FAQsKnown Issues List

FAQs

Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
Interact supports Blue Prism 6.4.0 or later.
The known issues list for Interact can be found on our Interact Help page.
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details

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