Interact

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This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).

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Form approver record?

  • 1.  Form approver record?

    Posted 05-12-2021 14:54
    Hello there. 

    We have a form that can be approved after submission by any approver (any approver option selected). But we need to know who approved still. And we can't find that information anywhere...

    We can't find any info on interact DB (or other) where we can get that information. The table "UserRequest" on Interact DB has a column with this "ApproverID" but it only populates when we select a specific user to approve the form which is pretty useless.

    Any help?

    Thank you,

    ------------------------------
    Joao Molina
    Intelligent Automation CoE leader
    Millennium BCP
    Europe/London
    ------------------------------


  • 2.  RE: Form approver record?

    Posted 05-12-2021 17:16
    Hi Joao

    Which version of Interact are you using? This functionality was added in 4.2 so a Hub administrator can find this information in Settings>Audit. Here I have filtered by Event for Forms approved. Audited By provides the username of the Form approver and I can then select the line and View log to get more information. You can find more information on Audit here.
    Hope this helps.

    ------------------------------
    Joe Farr
    Product Consultant
    Blue Prism Limited
    ------------------------------



Welcome to the Interact Community!

Interact is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale. 

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FAQs

Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our Getting Started with Interact page.
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
Interact supports Blue Prism 6.4.0 or later.
The known issues list for Interact can be found on our Interact Help page.
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed. Bottom line: Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details

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