Capture

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A community for Blue Prism Capture

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JavaScript error on loading

  • 1.  JavaScript error on loading

    Posted 04-08-2021 15:22
    We are encountering the following error when opening the .EXE version of the application. After clicking OK it doesn't not move from the loading screen. 



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    Kristy Arcouette
    Automation Process Controller
    TD Canada Trust
    America/Edmonton
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  • 2.  RE: JavaScript error on loading

    Posted 04-09-2021 10:19
    Hi Kristy, 

    Sorry to hear you are experiencing problems. 

    I would suggest finding and ending all Capture and Capture_server processes in the task manager. After that try to restart Capture.exe (ensure that you've started it only once) and wait till it is loaded. 

    If this problem persists, please raise a support ticket with GCS. 

    Best regards, 

    Tom

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    Tom Chiles
    Product Manager Blue Prism
    Europe/London
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  • 3.  RE: JavaScript error on loading

    Posted 04-09-2021 14:31
    Thank you Tom! Will try that.

    ------------------------------
    Kristy Arcouette
    Automation Process Controller
    TD Canada Trust
    America/Edmonton
    ------------------------------



Welcome to the Capture Community!

Blue Prism Capture is an intelligent process capture platform that simplifies the creation of process definition documents (PDDs) by combining task extraction and computer vision to auto-generate screenshots, step descriptions, process data, and process flows from a process owner demonstration. Customers can then optimize the process by adding or modifying steps and then extract their completed PDD, more quickly and accurately, into their preferred file format, including a Blue Prism process outline, which reduces time to automation even further.

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FAQs

Blue Prism Capture is an on-premise solution that combines task extraction and computer vision to auto generate screenshots, step descriptions, process data, and process flows, from a process owner demonstration of the as-is process. The captured flow can then be viewed and optimized by a process analyst, who can add further notes, definitions, and rearrange the steps in the flow, to produce a Process Definition Document (PDD) ready to be used by developers. Capture is free to use at the initial general release, with additional capabilities such as export to Blue Prism processes being developed in future releases.
Capture v2.1 is available at no extra costs to all Blue Prism customers, with the software available to download on the Blue Prism Product Portal.
Capture v2.1 is available at no extra costs to all Blue Prism customers, with the software available to download on the Blue Prism Product Portal.
The known issues list for Blue Prism Capture can be found here.
Blue Prism Capture is free to use at the initial general release, with additional capabilities such as export to Blue Prism processes being developed in future releases. It is currently available to all Blue Prism Customers, with the software available for download on the Blue Prism Product Portal.