Kevin,
When you are trying to record a process via TEAMS, where is the Capture application running? On your machine or the remote SME's computer?
As
Anindya said above and noted in the link included in your post, Capture must be running on the remote person's machine whether it is installed there or running via the .EXE version. I think that help entry is just saying the remote user can share control with you so you can help them work with the Capture application that is running on their machine.
If Capture IS running on directly their machine, was it
installed on their machine (with the MSI) or is it running via the EXE version? I can try to reproduce what you are experiencing if you have more details.
Regards,
Rick
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Rick Stuckey
System Analyst
KeyMark Inc
America/New_York
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Original Message:
Sent: 06-04-2021 11:05
From: Kevin O'Shea
Subject: Capture 2.1 & MS Teams
After lots of digging it seems that according to the documentation you should be able to use MS Teams and by sharing a remote screen capture the process that the SME is working through. That said it does not appear to be working as described in the documentation.
Teams sharing (blueprism.com)
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Kevin O'Shea
Original Message:
Sent: 06-02-2021 14:48
From: Tejaskumar Darji
Subject: Capture 2.1 & MS Teams
Ok, so it is not possible to directly capture with screen sharing on teams right?
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Thanks & Regards,
Tejaskumar Darji
Sr. RPA Consultant-Automation Developer
Original Message:
Sent: 05-28-2021 13:49
From: Kevin O'Shea
Subject: Capture 2.1 & MS Teams
Can Capture be used on a MS Team call when remotely sharing screens or does the Capture client need to be installed on the subject matter expert or advisors actual PC?
Ideally we want to be able to remotely capture the process either live in Teams during a screen sharing call or in a screen recording and use this to drive the Capture process.
Kevin
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Kevin O'Shea
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