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PDF Management Error

  • 1.  PDF Management Error

    Posted 03-17-2020 12:45
    Hi 

    I have installed Object "PDF Management".

    It works on my local computer, but my collegues are unable to use it.

    Error message is in attachement.

    Please tell me if you faced such issue and found solution.


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    Mateusz Wojcik
    RPA Programist
    Rockwell Automation
    Europe/Warsaw
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  • 2.  RE: PDF Management Error

    Posted 03-17-2020 14:05
    The assembly (DLL) mentioned in the error has to be on every local machine that needs to use the VBO. Give the same DLL to your colleagues to place on their machines as well. It'll also need to be on the Runtime Resource machines.

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    Dave Morris
    3Ci @ Southern Company
    Atlanta, GA
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  • 3.  RE: PDF Management Error

    Posted 03-17-2020 17:01
    Hi,

    All my colleagues has the same DLL. 
    This is not the reason of the error message.

    Kind regards

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    Mateusz Wojcik
    RPA Programist
    Rockwell Automation
    Europe/Warsaw
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  • 4.  RE: PDF Management Error

    Posted 03-18-2020 08:21
    Hi, Mateusz,

    well, I agree with Dave that the reason is it can't find dll because that is what the message says. Can your colleagues try to copy the dll file in Blue Prism directory? It happened to me once that I put the right path in Initial Action - Code Option - it could not find the dll file until I put it in Blue Prism directory.

    Regards,

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    Zdeněk Kabátek
    Head of Professional Services
    NEOOPS
    http://www.neoops.com/
    Europe/Prague
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  • 5.  RE: PDF Management Error

    Posted 04-02-2020 06:35
    Hi Zdenek,

    Yes it helps. When DLL file is in Blue Prism directory Object "PDF Management" works.

    Unfortunately we cannot use this solution on our virtual machine. To input file in Blue Prism directory on virtual machine we need IT department assistance.  This is not available now and will not be for next months. We use others Blue Prism objects with DLL files saved in alternative folders and it works. I would like to use the same method for object "PDF Management"

    We noticed that objects based on vb code works when we provide alternative path for DLL file. If object is based on C# code we have to input DLL file directly in Blue Prism Directory.

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    Mateusz Wojcik
    RPA Programist
    Rockwell Automation
    Europe/Warsaw
    ------------------------------



  • 6.  RE: PDF Management Error

    Posted 07-01-2020 15:39
    Hi

    Could you also please help me on one of the issues i am facing while using the merge asset here. It is giving me error : "Internal : Could not execute code stage because exception thrown by code stage: Could not find a part of the path 'C:\Users\aseems\Desktop\merge\'."

    However, if i am giving the same path in split asset it is able to read and access and perform the splitting.

    Not sure whats the issue here. Please help me resolve this.

    Also if this issue is related to BP version, i am using BP 6.2. However not sure if its related to BP version as the Split PDF is working fine in same version.

    Best Regards
    Aseem Srivastava
    S&P GMI

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    Aseem Srivastava
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  • 7.  RE: PDF Management Error

    Posted 07-03-2020 02:39
    Hi,

    MergedFilePath Data Item should contain the file path. For Example C:\mergedfile.pdf. You will get this error if you give only the folder path instead (Eg. C:\).
    Hope this helps.

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    Shashank Kumar
    DX Integrations Partner Consultant
    Blue Prism
    Singapore
    +6581326707
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