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Excel Close All Instances causes Warning Status

  • 1.  Excel Close All Instances causes Warning Status

    Posted 03-18-2020 10:35
    Dear All,

    Today I experienced a strange behavior of Control Room.
    I have a process that got stuck in Warning session status, although the Run time Resource shows Idle.  
    In the log it says that the issue happened during ACTION: Stage:'Close All Instances' Business Object:'MS Excel VBO', Action:'Close All Instances'

    The session could not be stopped, and when I tried to drag and drop the process again to the RR, Blue Prism said that it is too busy to run the process.

    Have you ever seen this kind of issue before?

    Thank you.
    Warning Error


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    Erika Papp
    RPA Specialist
    Winformatics
    Europe/Budapest
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  • 2.  RE: Excel Close All Instances causes Warning Status

    Posted 03-18-2020 13:53
    Is this a regular issue or one off issue, only reason I can think of is that it was not able to close an Workbook for some reason.

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    Gopal Bhaire
    Analyst
    Accenture
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  • 3.  RE: Excel Close All Instances causes Warning Status

    Posted 03-19-2020 08:32
    It is a one off issue so far, but I would like to improve the stability of the process, and understand why Action:'Close All Instances' causes warning status.

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    Erika Papp
    RPA Specialist
    Winformatics
    Europe/Budapest
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