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Login Agent Config File

  • 1.  Login Agent Config File

    Posted 02-27-2020 09:19

    Login agent service is running, but unfortunately i could see the machine only as offline after restarting or logged out. when i checked the logs, message says as below without any mention about the config file name. Have any one have experienced this scenario?

    Let me know how to solve this one.

    Starting login agent with config file:

    Karthick Sivabalasubramaniam
    Technical Lead

  • 2.  RE: Login Agent Config File

    Posted 03-04-2020 04:53
    Hi Karthck,

    Can you please verify the following information in the login agent config file are correct?
    • Database connection name
    • Port number
    • Other relevant arguments such as resourcepc, public or SSL thumbprint details

    Jega Avinasinathan
    Customer Support Engineer
    Blue Prism

  • 3.  RE: Login Agent Config File

    Posted 03-04-2020 04:57
    Thanks Jega, 

    We have solved the issue, we were using local system account for login agent service. Once we moved to a user account with admin capabilities, it worked.