This is such a helpful resource in helping our community members find what they are looking for!
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Alex Bentley
Director of Customer Insight & Innovation
Blue Prism
Europe/London
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Original Message:
Sent: 05-13-2020 18:55
From: Melanie Giuliani
Subject: Quick Tip: How to Search the Communities to Find Helpful Content
The Blue Prism communities host tons of great content and information around the Blue Prism and RPA. It's important to search the community for existing questions, threads and documentation before creating a new post, as the answer you're looking for might already be available, but sometimes it can be hard to find what you're looking for. The tips below will help you find content on the communities with ease.
Search Operators
Use these tips when typing your search terms into the search bar to narrow down results and find more relevant content:
- Quotes: Use quotes to search for an exact phrase.
- Ex: "Blue Prism Object Studio"
- AND: Include two search terms.
- Ex: Blue Prism AND Object Studio
- OR: Broaden your search with multiple terms.
- Ex: "Blue Prism Object Studio" OR "Blue Prism Control Room"
- Parentheses: Combine modifiers to create a more complex search.
- Ex: Blue Prism AND (Object Studio OR Control Room)
- Asterisks: Use as a root word/stem/truncation search.
- Ex: configur*
- This will return posts that contain the words configure, configures, configured, configuration, etc.
Search Within a Community
The search bar on the top ribbon on all communities pages allows you to quickly search the entire site, but did you know you can also search within a specific community? This will help if you're looking for content around a specific Blue Prism product or service, like the Digital Exchange.
To search in a community, head to the community homepage, and locate the search bar on the right side of the page, just above the announcements section (below the community tabs and community banner). This search will only return results from content that exists within that specific community.
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Melanie Giuliani
Online Community Manager
Blue Prism
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