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Quick Tip: How to Search the Communities to Find Helpful Content

  • 1.  Quick Tip: How to Search the Communities to Find Helpful Content

    Posted 05-13-2020 13:56
    Edited by Melanie Giuliani 19 days ago

    The Blue Prism communities host tons of great content and information around the Blue Prism and RPA. It's important to search the community for existing questions, threads and documentation before creating a new post, as the answer you're looking for might already be available, but sometimes it can be hard to find what you're looking for. The tips below will help you find content on the communities with ease.

    Search Operators
    Use these tips when typing your search terms into the search bar to narrow down results and find more relevant content:

    • Quotes: Use quotes to search for an exact phrase.
      • Ex: "Blue Prism Object Studio"
    •  AND: Include two search terms.
      • Ex: Blue Prism AND Object Studio
    •  OR: Broaden your search with multiple terms.
      • Ex: "Blue Prism Object Studio" OR "Blue Prism Control Room"
    •  Parentheses: Combine modifiers to create a more complex search.
      • Ex: Blue Prism AND (Object Studio OR Control Room)
    •  Asterisks: Use as a root word/stem/truncation search.
      • Ex: configur*
      • This will return posts that contain the words configure, configures, configured, configuration, etc.
    Locate and Search on a Tag
    Tags are a great way to categorize the content you post, but did you know tags can also be used to search content on the communities? To search on a specific tag, locate a thread containing that tag, and click on the green tag icon (screenshot below). This will take you to a pre-filtered list of all content that's been assigned that tag. For more information on tagging, click here: Quick Tip: Tag Your Community Posts to Appear in Search Results

    Check out a Community Rollup
    The communities team has recently begun creating new types of content to help you find the content you need more easily, including the monthly "In Case You Missed It" series, which highlights noteworthy content posted to our most popular communities each month. These rollups are a great way to find important and helpful content that's been posted to each community. To find these rollups, search for rollups or click on a "rollup" tag. 


    #quick_tip click the hashtag to see other helpful tips for exploring the BP Community :)

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    Melanie Giuliani
    Online Community Manager
    Blue Prism
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  • 2.  RE: Quick Tip: How to Search the Communities to Find Helpful Content

    Posted 05-14-2020 09:43
    This is such a helpful resource in helping our community members find what they are looking for!

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    Alex Bentley
    Director of Customer Insight & Innovation
    Blue Prism
    Europe/London
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