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UIA mode is not working on Server 2019

  • 1.  UIA mode is not working on Server 2019

    Posted 29 days ago
    UIA mode is working fine in windows 10 but not working on windows server 2019. Is there any settings we need to update in server to enable UIA mode?

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    Sathiyajothi Srinivasan
    Senior Developer
    Abbvie
    America/Chicago
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  • 2.  RE: UIA mode is not working on Server 2019

    Posted 29 days ago
    I have a box running this OS and can confirm that UIA is functioning properly with no additional configuration.

    Have you tried rebooting?


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    Ami Barrett
    Automation Developer, Team Lead
    Blue Prism
    Plano, TX
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  • 3.  RE: UIA mode is not working on Server 2019

    Posted 25 days ago
    I have ran into the same issue with UIA mode and was directed to work with Microsoft to resolve this via BP support. They were also able to replicate it which felt like a big stepping stone at the time. If you want to make a reference to my ticket number please let me know privately. If you are using Chrome and have accessibility mode turned on you can see the UIA info in the elements but somewhere along the lines between the BP Chrome extension and BP application this information doesn't make it across. I suspect it is an issue with the extension being able to ingest the UIA info correctly. We believe this is either due to an update or feature install that affects the UIA info gathering on Microsoft.

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    Chris Ellenburg
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  • 4.  RE: UIA mode is not working on Server 2019

    Posted 25 days ago
    Another thing to add is that UIA worked in Win 10 for us and not Server 2019 and it also worked in IE in both environments.

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    Chris Ellenburg
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  • 5.  RE: UIA mode is not working on Server 2019

    Posted 11 days ago
    Hi Sathiyajothi,

    Please execute the Chrome browser in Windows 8 compatibility mode and you should be able to spy the element on Windows Server 2019.



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    Jega Avinasinathan
    Customer Support Engineer
    Blue Prism
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