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This community is a place to discuss Blue Prism DX assets and development.

  • 1.  Regarding dialog flow connectors

    Posted 04-18-2022 10:46
    I'm new to blueprism. Can somebody provide the documentation about how to integrate the dialogflow connectors with blueprism.

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    Ankush Singh
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  • 2.  RE: Regarding dialog flow connectors

    Posted 04-18-2022 11:42
    Hi @Ankush Singh

    Here you have an​ asset from the Digital Exchange that can helps you:

    https://digitalexchange.blueprism.com/dx/entry/9648/solution/dialogflow-api-v2-2



    See you in the community, bye :)

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    Pablo Sarabia
    Architect
    Altamira Assets Management
    Madrid
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  • 3.  RE: Regarding dialog flow connectors

    Posted 04-18-2022 12:27
    Hi Ankush,

    You can refer to the dialogflow connector from Digital Exchange here: Blue Prism Dialog Flow Connector

    Also, if you want to know more on this use case then I have a video uploaded on my YouTube channel for the same as well: Google Dialog Flow Chatbot Integration With Blue Prism

    Let me know if it helps!

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    Hope it helps you out and if my solution resolves your query, then please mark it as the 'Best Answer' so that the others members in the community having similar problem statement can track the answer easily in future

    Regards,
    Devneet Mohanty
    Intelligent Process Automation Consultant | Sr. Consultant - Automation Developer,
    Wonderbotz India Pvt. Ltd.
    Blue Prism Community MVP | Blue Prism 7x Certified Professional
    Website: https://devneet.github.io/
    Email: devneetmohanty07@gmail.com

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  • 4.  RE: Regarding dialog flow connectors

    Posted 18 days ago
    Hi Devneet,

    I went through your detailed youtube solution and really liked it. However, I don't prefer to use the RGNOK tunneling solution. Are there any other workarounds to that?

    Also, have you you tried using the BP Dialog Flow connector. I'm struggling to understand how to use it.

    Please note I'm trying to create a chatbot in Dialogflow CX and then for fetching the data from backend systems, I want to use a webhook. That webhook should call a BP process (which will then call the backend CRM APIs) and then return the data (paramters, message) back to Dialog flow as a webhook response.

    Regards
    Siddharth

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    siddharth jindal
    sr mgr
    encore
    Asia/Colombo
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  • 5.  RE: Regarding dialog flow connectors

    Posted 18 days ago
    Hi Siddharth,

    What I have shown in the video is a sample POC and for that reason I am using a tunneling service like NGROK. In an enterprise solution, you would usually have either an On premise server such as one created using Internet Information Services (IIS) for Windows or you can go for a cloud deployment using services such as Amazon Route 53 and EC2 instances if we consider AWS cloud platform for example.

    Once the servers have been setup and the incoming IP addresses have been whitelisted, you can keep running your Flask code or any other server side language like NodeJS to keep the channel constantly open to create a communication between Blue Prism and Google Dialogflow. Unfortunately, I haven't tried the BP Dialog Flow connector as of now but I can tell you it will require a Google Service Account and the Google Cloud server here will host the channel for communication. For it's usage you might have to check the available documentations from DX Exchange.

    ------------------------------
    ----------------------------------
    Hope it helps you out and if my solution resolves your query, then please mark it as the 'Best Answer' so that the others members in the community having similar problem statement can track the answer easily in future

    Regards,
    Devneet Mohanty
    Intelligent Process Automation Consultant | Sr. Consultant - Automation Developer,
    WonderBotz India Pvt. Ltd.
    Blue Prism Community MVP | Blue Prism 7x Certified Professional
    Website: https://devneet.github.io/
    Email: devneetmohanty07@gmail.com

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