Getting Started

last person joined: 12 hours ago 

Get talking! If you're new to Blue Prism, use this community to help you get started.
Expand all | Collapse all

Can't load work queue data

Jump to Best Answer
  • 1.  Can't load work queue data

    Posted 11-03-2020 07:18
      |   view attached

    Hello,

    I started working through the Foundation training setup but when I double-clicked on "Load Queue" the process would not open. I can see that a window tries to open but then closes almost immediatley. I have attached a video that shows what happened.

    Please could someone help me understand what I need to do to get BluePrism working properly?

    Thanks




    ------------------------------
    Philip Jarvis
    ------------------------------


  • 2.  RE: Can't load work queue data
    Best Answer

    Posted 12-03-2020 10:22
    Hi @Philip Jarvis

    It should not happen however i am trying to analysis the issue and need some more inputs. 

    1. Please create other process and just join start and end stage save it 
    2.close & reopen the new created process.

    if its working well then you can create your logic in new process.

    Thanks
    Nilesh


    ------------------------------
    Nilesh Jadhav
    Senior RPA Specialist
    ADP
    India
    ------------------------------



  • 3.  RE: Can't load work queue data

    Posted 12-04-2020 08:13
    Hi Nitesh,

    I created a new process and that started correctly. I then tried to open the process that I had loaded for the Foundation training and that started correctly as well.

    I don't know whether the act of creating a new process fixed the issue or that something has changed on my laptop in the meantime but the main thing is that it is working now so I can continue with the training.

    Thanks for your help

    Philip Jarvis

    ------------------------------
    Philip Jarvis
    ------------------------------



  • 4.  RE: Can't load work queue data

    Posted 12-08-2020 06:51
    Hi @Philip Jarvis​,

    Great as your issue is resolve.

    Please click on best answer button.

    Thanks
    Nilesh


    ------------------------------
    Nilesh Jadhav
    Senior RPA Specialist
    ADP
    India
    ------------------------------



Share