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  • 1.  blue prism

    Posted 11-03-2020 23:15
    Hi Team,
    i have downloaded blue prism and installed successfully but when i launched the program it is showing below error please help me out.

    An error occurred whilst configuring Blue Prism localdb.
    BluePrism.DatabaseInstaller.DatabaseInstallerException: Unable to determine whether database exists - A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 50 - Local Database Runtime error occurred. Error occurred during LocalDB instance startup: SQL Server process failed to start.
       at BluePrism.DatabaseInstaller.Installer.CheckDatabaseExists()
       at BluePrism.AutomateAppCore.LocalDatabaseInstaller.get_DatabaseExists()
       at BluePrism.AutomateAppCore.LocalDatabaseInstaller.get_UpgradeOnly()
       at AutomateUI.BPApplication.Start(String[] args)

    Shivam Gupta

  • 2.  RE: blue prism

    Posted 11-04-2020 07:34
    Hi Shivam,

    I believe a ticket has been opened for your issue and support has reached out to you, correct?


    Eric Wilson
    Director, Partner Integrations for Digital Exchange
    Blue Prism