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Login Agent not Won't Login to Windows Server 2019 VM

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  • 1.  Login Agent not Won't Login to Windows Server 2019 VM

    Posted 11-27-2020 11:18
    I'm currently in the process of upgrading to Blue Prism 6.9    at the same time our infrastructure team has asked us to replace our  Windows Server 2016 VM infrastructure with Windows Server 2019.     

    We completed the installation and made all of the proper configurations but we can not get Login Agent to actually login.   The process always Terminates ​at the Login Action and returns: 
    ERROR: Exception : 0x80131505: The operation has timed out.


    No issues with Credentials or SAS.  

    If we manually login to the system and run the logout process (or any other process) we have no issues.   Our problem is just with Login.   Any suggestions?

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    Jessie Brooks
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  • 2.  RE: Login Agent not Won't Login to Windows Server 2019 VM
    Best Answer

    Posted 11-27-2020 16:40
    Hi Jessie,

    Please check below link

    https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MessageKey=cb45a9da-974c-44aa-811b-07497fc6aaee&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=digestviewer&ReturnUrl=%2Fcommunities%2Fcommunity-home%2Fdigestviewer%3Ftab%3Ddigestviewer%26CommunityKey%3Decea0082-1a23-4cd8-ab44-48e94657092e

    I hope it will resolve your issue.

    Thanks

    ------------------------------
    Nilesh Jadhav
    Senior RPA Specialist
    ADP
    India
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  • 3.  RE: Login Agent not Won't Login to Windows Server 2019 VM

    Posted 11-30-2020 11:02
    Thanks!   Turns out it was the simplest solution.  Reboot the Machine.   I scripted all of the installation and configuration but never rebooted the machines.

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    Jessie Brooks
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