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Remote Access Tools that Work!

  • 1.  Remote Access Tools that Work!

    Posted 08-04-2020 10:40
    Edited by Norah Alsudani 08-04-2020 10:55

     All,

    I have worked with many customers over the years while at Blue Prism and a regular topic for issues or general confusion have been around the use of RDP and Remote Access.  Many times it is around not being able to find the application or the process suddenly breaks (because the session was closed) and they generally lead to the root cause being the the use of RDP, just don't do it!  Our Remote Access Guide https://portal.blueprism.com/documents/v6-data-sheet-remote-access-tools has the details on what to look for when identifying the right non-invasive tool to use, but it does not show a significant number of examples for customers to use or evaluate. 

    Help the overall community and add here what #RemoteAccessTool you are using and if you are experiencing any pitfalls or function gaps!

     I've seen customers successfully use the following:

    1. Bomgar
    2. TigerVNC
    3. TeamViewer
    4. VNC
    5. VNCViewer
    6. Tivoli Remote Control
    7. TightVNC
    8. VMware vSphere
    9. DameWare
    10. NetSupport
    11. VMware Console
    12. PCAnywhere

    #BPtechtips - click the hashtag for more helpful content like this

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    Adam Binder
    Head of Professional Services, Americas
    Blue Prism
    America/Chicago
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