Blue Prism Product

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Scheduler

  • 1.  Scheduler

    Posted 11-26-2019 13:12
    Hi Folks,

    From the past two days we are facing one issue with the scheduler.We have the Process which Starts at 6:30AM  it's doing good Evryday with the schedule time but don't know what happen suddenly it's showing one more schedule with the same process at 12:15:01 Pm but i couldn't find that schedule in in Blue prism and don't know from where it's adding.Whn i click on the View Scheduke for 12:15:01 Pm it's bringing me back to the Original Schedule at 6:30 AM.

    How did we resolve this issue?

    Can we see from where it's adding the Schedue time as 12:15:01 Pm?

    Can we see in Blue Prism data base who's creating this schedule?


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    SYED FAHEEM
    Project Engineer
    Wipro Limited
    Asia/Kolkata
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  • 2.  RE: Scheduler

    Posted 11-27-2019 06:08
    Hi Syed,

    You can see the details of owner of the scheduler and relevant activities from the Audio Logs which can be accessed via  Blue Prism System > Audit > Audit Logs.

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    Jega Avinasinathan
    Customer Support Engineer
    Blue Prism
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  • 3.  RE: Scheduler

    Posted 11-28-2019 08:39
    Go through Audit and Scheduler logs to troubleshoot this.

    Also appreciate if you can share your findings.

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    Vivek Goel
    RPA Architect
    Asia/Singapore
    +6594554364
    https://www.rpatools.com/
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  • 4.  RE: Scheduler

    Posted 11-28-2019 08:45
    HI Syed,

    Please check the time format setting of your application server. probably that's causing issue.


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    Jerin Jose
    RPA Product SME
    EY
    Asia/Kolkata
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