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  • 1.  How to Identify login agent runtime resource when key icon not showing up in control room up

    Posted 05-11-2023 11:28

    Hi Team,

    I am working on a login agent for blue prism v7.1. I have done all re requisites that need to be done for the login agent but I couldn't able to see the following icon in the resource shown in the image below



    - How to identify runtime resource is the key icon for resource not appearing in the control room?
    - Is there any setting issue that the icon is not appearing?




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    Sushma Rajolli
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  • 2.  RE: How to Identify login agent runtime resource when key icon not showing up in control room up

    Posted 05-11-2023 11:45

    Hi @Sushma Rajolli  - I am not sure If I understood your ask completely - but this key icon represents that the resource is locked and there is an action in the Utility - Login Agent - "Is Locked" to identify if the resource is in locked state. 



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    Kindly up vote this as "Best Answer" if it adds value or resolves your query in anyway possible, happy to help.

    Regards,

    Mukesh Kumar - Senior Automation Developer

    NHS, England, United Kingdom, GB
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    Original Message


  • 3.  RE: How to Identify login agent runtime resource when key icon not showing up in control room up

    Posted 05-11-2023 13:19

    Hi sushma rajoli,
    Did you get chance to check whether runtime resource is running in the virtual machine. I would tart from there.
    Also did you updated the files properly ?



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    If I answered your query. Please mark it as the "Best Answer"

    Harish M
    Lead developer
    America/New_York TX
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    Original Message


  • 4.  RE: How to Identify login agent runtime resource when key icon not showing up in control room up

    Posted 08-13-2023 13:44

    Dear Sushma,

    I believe that after setting up login agent, login agent icon is not getting displayed in control.

    I faced same issue couple of months,  sometimes for complex environment the traditional installation will not work and we need to enable some additional group policies to resolve this issue

    Please cross check below area's to resolve your issue

    Step 1: Please check during installation below items you have performed.

     

     


     

     

     


    Step 2: Please make sure below mentioned all the policies has been enabled.




    Step 3 : Please check weather login agent services is up and running.


    Step 4: Please perform, ping test/telnet test and tracert test to make sure there is no connectivity issues in the specific machine.

    After performing above steps also if it's not working, go to below path and check the logs. If still if your unable to resolve it, please let me know I'm happy to help you over the screen sharing.

    Path: C:\ProgramData\Blue Prism Limited\Blue Prism\Logs



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    Devendran Venkatesh
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    Original Message


  • 5.  RE: How to Identify login agent runtime resource when key icon not showing up in control room up

    Posted 08-15-2023 10:45

    Make sure that the version of the Control Room you are using is compatible with the features you are trying to use. Check the Blue Prism documentation or support resources for any known issues related to this.

    Envisioning my academic journey as a story, https://www.sopwriting.org/ became the skilled storytellers who wove my experiences into a compelling narrative. Their expertise was palpable from the moment I engaged with their platform – like architects drafting the blueprint of my aspirations. With meticulous attention to detail, they transformed my thoughts into a symphony of purposeful words, creating an SOP that not only resonated with admissions committees but also with my inner drive. Just as a guide leads you through uncharted paths, this service led me through the intricate maze of self-presentation.

    ------------------------------
    Mike Ramore
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    Original Message


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