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HTTP Request

  • 1.  HTTP Request

    Posted 05-26-2023 11:23

    Hi I am Facing and issue with Hitting the request through blueprism using Utility - HTTP VBO.  Those URL's is opening in browser but if I hit using VBO I am getting Unauthorized 401-error. If its connected to VPN only the URL's are working.  It would be great If someone help me on this since it is critical. Even it would be great if connect through call and discuss. 



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    Vikram Ramesh
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  • 2.  RE: HTTP Request

    Posted 05-26-2023 15:16

    @Vikram Ramesh 

    If it works when you're connected to VPN, but does not work when you aren't connected to VPN it sounds like you have a possible proxy issue. Are these internal URLs?

    Cheers,



    ------------------------------
    Eric Wilson
    Director, Integrations and Enablement
    Blue Prism Digital Exchange
    ------------------------------



  • 3.  RE: HTTP Request

    Posted 05-29-2023 05:57

    Hi @Eric Wilson Yes those are internal URL's when we connect to VPN or network the URL is working so how to integrate with HTTP VBO to work on those is there any settings to be done or any other inputs needs to be given




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    Vikram Ramesh
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  • 4.  RE: HTTP Request

    Posted 05-30-2023 14:16

    Hello @Vikram Ramesh 

    It seems pretty straightforward. If they're internal URLs you will only be able to develop an automation against them if that automation has a clear path to the URLs. In this case, it means you need to be on the internal network either via a direct connection or via VPN. If you don't have a clear network path you won't be able to hit those URLs. That's just Networking 101. 

    Cheers,



    ------------------------------
    Eric Wilson
    Director, Integrations and Enablement
    Blue Prism Digital Exchange
    ------------------------------



  • 5.  RE: HTTP Request

    Posted 05-31-2023 05:19

    @Eric Wilson Can you please Elaborate or can we use any other inputs like proxy URL , proxy username and password etc.



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    Vikram Ramesh
    ------------------------------



  • 6.  RE: HTTP Request

    Posted 05-31-2023 14:48
    Hi @Vikram Ramesh, 
     
    To expand on what @Eric Wilson has provided above.  You are not getting the error when on the VPN because your Virtual Private Network Address assigned to your machine can access the site upon successful login.  When on the VPN, you have access to the Domain, and your VPN IP address will most likely have proper privileges needed to access to the servers hosting the site.   So, when you use the same URL outside of the VPN there is no guarantee that the local network you are on will be able to resolve the URL in the same way as when you are on the VPN.  There are many reasons for this, and that is what Eric meant by a clear path to the resource.   
     
    Now my advice to you is before spending more time on a technical solution for this, go ahead and reach out to the owner/admin of the website to see if there is an external URL to access the website from outside the private network.  If this external URL exists, the website owner/admin should be able to help you set up the proper access method to use the website as if you were inside the network.   VPN access may be a pre-requisite of your automation if no external URL exists.  At that point you will need to log on to the VPN before running the website process, and this becomes another target app in your automation.   You can then reach out to the VPN owner/admin and see what options you have to access the VPN, as enterprises often has multiple access clients, and some may be more easily automated and more stable than others. 

    I hope this helps you find your way to a solution.

    Best Regards,
    CJ


    ------------------------------
    Christopher Johns
    Senior Product Consultant
    SS&C Blue Prism
    Pennington NJ
    ------------------------------



  • 7.  RE: HTTP Request

    Posted 06-01-2023 09:20

    @Christopher Johns the URL's manually are working not through blueprism even if VPN is connected. Its only giving 401 un authorized error if we HIT the request through blueprism.

    It would be great if we connect and discuss @Christopher Johns@Eric Wilson@Christopher Johns



    ------------------------------
    Vikram Ramesh
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  • 8.  RE: HTTP Request

    Posted 06-01-2023 23:11

    @Vikram Ramesh 

    If the URLs work directly through a browser, but not in Blue Prism you likely have a proxy in place. Check your system proxy settings and see what's configured. You can also see this through the settings on your browser (whichever one you're using).

    If a proxy is configured, you'll need to include that information in your HTTP request from Blue Prism. If you look at the input parameters for whichever action you're using on the Utility - HTTP VBO you should see entries for Proxy URL, Proxy Username, and Proxy Password. You'll need to try setting those values.

    Cheers,



    ------------------------------
    Eric Wilson
    Director, Integrations and Enablement
    Blue Prism Digital Exchange
    ------------------------------



  • 9.  RE: HTTP Request

    Posted 06-05-2023 06:59

    @Eric Wilson thanks for the reply Proxy URL I got . What needs to be given for username and password  because i gave user credential its not working. Can you please help me on this



    ------------------------------
    Vikram Ramesh
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  • 10.  RE: HTTP Request

    Posted 06-05-2023 15:37

    @Vikram Ramesh 

    How is it configured in your browser? Is the system proxy set up to prompt you to login once for the proxy or does it just take your existing Windows login credentials?

    Cheers,



    ------------------------------
    Eric Wilson
    Director, Integrations and Enablement
    Blue Prism Digital Exchange
    ------------------------------



  • 11.  RE: HTTP Request

    Posted 06-06-2023 06:35

    It is configured with windows login credential



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    Vikram Ramesh
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  • 12.  RE: HTTP Request

    Posted 06-06-2023 13:21

    Ok. Assuming your Windows credentials are tied to a domain you can try entering the username as Domain\Username or as your UPN (ex. jdoe@mycompany.com). Then just include your password in the password field.

    Cheers,



    ------------------------------
    Eric Wilson
    Director, Integrations and Enablement
    Blue Prism Digital Exchange
    ------------------------------



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