How Did a Communications Giant Transform its Customer Experience? Ask Bell Canada.

When:  May 24, 2022 from 16:00 to 18:00 (BST)
Associated with  Blue Prism Product

Bell Canada will discuss how they:

  • Moved from proof-of-value to a successful production launch of Service Assist
  • Set program expectations and met key performance indicators
  • Experienced unexpected benefits—in addition to the anticipated results
  • Are gearing up for the future


  • Marco Sciarra, Director Operational Planning and Technology, Bell Canada
  • Fabio Abate, Senior Manager Development OPT Team, Bell Canada
  • David Burnie, Principal & Founder, Burnie Group
  • Betsy Topel, Client Director, Blue Prism


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