As one of the world’s largest telecommunications companies, Ericsson has set the standard for pioneering deeper and broader digital transformation. Ericsson has built a full portfolio of intelligent automation and artificial intelligence operation systems and successfully scaled them throughout the business.
On this webinar, Ericsson will share how they delivered a global program of automation and digitalization as a full-scale digital automation enterprise operating system experience. They’ll also discuss how they’re using greater intelligence to solve more complex problems, and how they’re taking on a wider range of opportunities to meet highly ambitious goals .
In this webinar you’ll learn:
• How to create a global center of excellence to manage large-scale, sustainable digital worker deployments
• How to boost the value of intelligent automation by integrating intelligent technologies
• How to improve customer experience and back-office efficiencies
• What worked, what didn’t, and what’s coming next for Ericsson